When I load my workspace, some of my charts are blank. I have tried to reload date and reset database without help. What to do?
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Hello humseepr,
Thank you for your post.
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=72071
I look forward to your reply.Cody B.NinjaTrader Customer Service
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Hello,
Please send an email to platformsupport[AT]ninjatrader[DOT]com with ATTN Cody and the link to this post. http://www.ninjatrader.com/support/f...ad.php?t=72071
Please manually attach your most current log and trace files to your email, so I may investigate this matter further.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
- The log file will be named "log.20150219.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named "trace.20150219.txt"
I look forward to assisting you further.Cody B.NinjaTrader Customer Service
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