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| SuperDOM and other Order Entry Windows Support for all NinjaTrader order entry windows including the SuperDOM. |
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#1 |
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Senior Member
Join Date: Feb 2010
Posts: 161
Thanks: 5
Thanked 1 time in 1 post
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In my simulated trading, I carried over 7 long contracts from yesterday. Upon waking, that position was still open. However, I now have a mysterious buy limit order that will not go away. It shows up on the chart and on the DOM. Here's a photo attached.
I'm also still having problems with NT freezing, and I don't think it's the Gomi stuff. I deleted it all out and still had trouble. I'm thinking I may need to do another re-install. Can you please provide the link for the instructions on that? TIA This order will not fill. It just sits there and cannot be closed out either on the chart or the DOM. |
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#2 |
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NinjaTrader Customer Service
Join Date: Jul 2011
Location: Denver, CO, USA
Posts: 1,670
Thanks: 114
Thanked 188 times in 183 posts
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Hello shali27,
Thank you for your note. Please send me your log and trace files for today to support[at]ninjatrader[dot]com so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support. Please add "ATTN: Patrick" to the subject line and reference this thread in the body of your e-mail: http://www.ninjatrader.com/support/f...ad.php?t=51161 I look forward to assisting you further.
Patrick H.
NinjaTrader Customer Service |
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