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It is critical that you can rely on the support you receive from your trading platform provider. NinjaTrader has earned a reputation for proving outstanding support with our top quality support model that ensures you receive fast turnarounds to your inquiries.

Our Support Model

NinjaTrader utilizes internet-based communications for all inbound inquiries and a combination of email, phone, and remote assistance for an expeditious resolution. No more leaving messages in phantom voice mailboxes, waiting in long telephone queues only to be disconnected before submitting your question. Our clients have embraced this proven support model because it provides a very high level of service while maintaining a very inexpensive pricing structure.

 

 
 
 

How do I get started?

Help guides


Live events

 

 
 
 

How do I get support?

Video Library


My account