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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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Im having a problem, I can connect with Zen-fire on my laptop but I have no data feed for charts or anything, but I can get charts to build and dome data with simulated feed works fine. my desk top computer works fine with Ninja 6.5 and Zen-fire, my desk top OS is Windows XP but my lap top doesn't work with the same Ninja 6.5 and Zen-fire the only differance that I see is that my laptop is Vista OS, but my son's laptop has Vista and his Ninja works fine with Vista, I dont know what to do next to correct the problem?
Any suggestions I would really appreciate it. Thanks, ChonWayne |
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#2 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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I just notice this error on the Log tab on NT Im using Zen-Fire through Mirus FuturesUnable to connect to NinjaTrader data server (64.202.118.132/31654): No such host is known Thanks, ChonWayne |
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#3 |
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Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
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Please try again. The data server was down for maintenance.
Dierk
NinjaTrader Customer Service |
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#4 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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Just tried it now, it connected but still no data or historical data. where can I check next?
![]() I attached the my log messages, it is saved in excel. Thanks, ChonWayne
Last edited by chonwayne; 08-30-2008 at 09:16 AM.
Reason: add attachment
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#5 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,222
Thanks: 83
Thanked 333 times in 325 posts
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Hello ChonWayne,
Can you please tell me what instrument/interval you have selected in your chart?
Jason
NinjaTrader Customer Service |
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#6 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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Hello Jason,
I follow ES and ER and my NT works good on on desk top but not my laptop. Thanks for your help. ChonWayne |
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#7 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,222
Thanks: 83
Thanked 333 times in 325 posts
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Hello Chonwayne,
Please verify the lower left corner of the Control Center remains green displaying "Connected - Zen-Fire". If you open up a new chart on your laptop does the issue persists; you display a blank chart? Try repairing the database at Tools-->Options-->Misc-tab and check again. Try opening a new chart in a new workspace and check if you display data in your chart.
Jason
NinjaTrader Customer Service |
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#8 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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Hello Jason,
I think I figuered it out, all the instraments say 06-08 (ES 06-08) its the wrong dates, How can I change them? Thanks, Chon Wayne |
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#9 |
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NinjaTrader Customer Service
Join Date: Jul 2008
Location: Denver, CO, USA
Posts: 1,828
Thanks: 4
Thanked 19 times in 18 posts
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Hello,
Please follow the instructions below to rollover the expiration date of a futures contracts.
Ray S
NinjaTrader Customer Service |
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#10 |
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Member
Join Date: Aug 2008
Location: Chino,Ca.
Posts: 50
Thanks: 0
Thanked 1 time in 1 post
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Thanks RJ,
Now its working!!! Thanks Again. Chon Wayne |
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