Attention!

TapeReader · 08-21-2008, 06:27 AM

Hi,

Oddly, this morning my charts are not updating for Crude (CL) in the pre-market (it is now 8:23 a.m.) but are updating for the S&P500 (ES).

I know that the data is there as my DTN connection is feeding both NinjaTrader and NeoTicker and the Crude charts are updating in NeoTicker.

The last time stamp on the Crude charts is 14:29 yesterday.

Within the charts properties the Session Begins and Session Ends fields are both set to 12:00 a.m.

I have tried both 'True' and 'False' for "Show unstable period for indicators" but did not notice any change in behavior.

I have also shut down Ninja and re-started to no avail.

Can you shed some light on this anomaly?

NinjaTrader_Michael · 08-21-2008, 07:50 AM

Hi Tapereader,

Please let me know who your data feed provider is.

Have you had any Microsoft updates installed?

Has anything changed with your account connection?

08-21-2008, 06:27 AM	#1
TapeReader Member Join Date: Jun 2006 Location: , , Posts: 72 Thanks: 0 Thanked 0 times in 0 posts	Ninja Chart won't show pre-market data for NYMEX Hi, Oddly, this morning my charts are not updating for Crude (CL) in the pre-market (it is now 8:23 a.m.) but are updating for the S&P500 (ES). I know that the data is there as my DTN connection is feeding both NinjaTrader and NeoTicker and the Crude charts are updating in NeoTicker. The last time stamp on the Crude charts is 14:29 yesterday. Within the charts properties the Session Begins and Session Ends fields are both set to 12:00 a.m. I have tried both 'True' and 'False' for "Show unstable period for indicators" but did not notice any change in behavior. I have also shut down Ninja and re-started to no avail. Can you shed some light on this anomaly? Last edited by TapeReader; 08-21-2008 at 06:35 AM. Reason: Typos and further clarification
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08-21-2008, 07:50 AM	#2
NinjaTrader_Michael NinjaTrader Customer Service Join Date: Jun 2008 Location: Denver, CO Posts: 429 Thanks: 0 Thanked 2 times in 2 posts	Hi Tapereader, Please let me know who your data feed provider is. Have you had any Microsoft updates installed? Has anything changed with your account connection? Michael NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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