QM & QG via Clearport: Patsystem Sim Acct

kangethe · 05-16-2006, 07:28 AM

Having problems getting live data feed for QM & QG.

NinjaTrader_Vincent · 05-16-2006, 07:42 AM

Hi,

Can you be more specific.

Is there an error in the log?

Who's your broker? If it's a broker who clears through Pats, make sure you have selected Clearport as the exchange.

Can you reply to support@ninjatrader.com and refer to this topic.

Vince

kangethe · 05-18-2006, 03:51 AM

error message: "Cbi. MarketDepth.StartNow:exception caught: Object reference not set to an instance of an object.

Broker is Global Futures

NinjaTrader_Vincent · 05-18-2006, 03:56 AM

Can you send an email directly from within the application under Help--> Mail to Support. That way we have the log and I know what version you are using.

Vince

05-16-2006, 07:28 AM	#1
kangethe Junior Member Join Date: Dec 2005 Location: , , Posts: 15 Thanks: 0 Thanked 0 times in 0 posts	imported post Having problems getting live data feed for QM & QG.
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05-16-2006, 07:42 AM	#2
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	imported post Hi, Can you be more specific. Is there an error in the log? Who's your broker? If it's a broker who clears through Pats, make sure you have selected Clearport as the exchange. Can you reply to support@ninjatrader.com and refer to this topic. Vince Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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05-18-2006, 03:51 AM	#3
kangethe Junior Member Join Date: Dec 2005 Location: , , Posts: 15 Thanks: 0 Thanked 0 times in 0 posts	imported post error message: "Cbi. MarketDepth.StartNow:exception caught: Object reference not set to an instance of an object. Broker is Global Futures
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05-18-2006, 03:56 AM	#4
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	imported post Can you send an email directly from within the application under Help--> Mail to Support. That way we have the log and I know what version you are using. Vince Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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