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Connecting Support for establishing connections to your broker or market data service provider.

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Old 04-17-2006, 03:16 AM   #1
longtex
 
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I'm trying out NinjaTrader. Over the weekend I got it installed (had to install an older .NET framework - what's up with that??), and watched the video tutorials, and generally played with the simulations.

I want to see how well it works with a live feed, but I can't get either of my feeds (PatSystems and ESignal) to connect.

ESignal may be a password problem - I'm waiting for an answer from them right now, but I know the PatSystems user/password are correct - I've got J-Trader running right now (and ESignal, too). I assumed that your "Host Server" is the same as what PatSystems shows as "Transaction Server", and it all looks good.

However, when I hit the connect button, NT sticks on "Connecting" forever, and never actually connects... am I doing something wrong, or is the "free" "trial" version simulated prices only as well as simulated trading only?


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Old 04-17-2006, 04:15 AM   #2
NinjaTrader_Vincent
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Hi,

Thank you for your post.

Can you check the following and let me know if you are able to connect.

http://www.ninjatrader-support.com/Support/1.htm

You can let me know by sending an email to support@ninjatrader.com

Vince
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Old 04-18-2006, 01:43 AM   #3
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Vincent wrote
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Can you check the following and let me know if you are able to connect.

http://www.ninjatrader-support.com/Support/1.htm

You can let me know by sending an email to support@ninjatrader.com

Vince
The page doesn't work for me. I'm running firefox on a SuSE Linux box. The first screen comes up, with the question about whether NT's installed and answers yes, yes... but, and no. None of the answers proceeds to another page. Maybe this works only in IE, maybe it needs a browser on a windoze box, or maybe something else is wrong... but it doesn't work.

Can you tell me what specifically it was going to get at?

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Old 04-18-2006, 01:51 AM   #4
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Can you send me an email and refer to this post. Send it to support@ninjatrader.com.

Vince
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Old 04-18-2006, 02:15 AM   #5
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Vincent wrote:
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Can you send me an email and refer to this post. Send it to support@ninjatrader.com.

Vince
Done
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