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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Junior Member
Join Date: Mar 2008
Posts: 11
Thanks: 0
Thanked 0 times in 0 posts
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Message
Login Failed: Please check your account connection parameters and you internet connection. I would appreciate having this explained in deep detail. Why is it that some NINJA LIC # have a drop down to list TD Ameritrade Esignal and IB etc. And Other LIcense #'s don't have the drop down on those brokers when you are trying to hook up with Zenfire. In the beginging weeks ago I was able to use Zenfire with matching Ninja License, Brokers User and passwords. If you delete Ninja from the computer which I have used it on 5 computers. Deleting from documents as well as from add and remove. I then can only bring up TD Waterhouse IB or OPEN tICK to connect with easy connections. License I match on all to the broker's and use their sign on and password. Is there a Tag key that stays in the files somewhere in the registry. Or is this and issue with reloading Zenfire feeds. Or is this and issue internally for the Zenfire brokers to re up the connects internally at their office. They have not been able to reply and I will not let them enter on my systems to look around. If they can't explain oh well they loose the account and Ninja gets no purchase from myself. Regular brokers IB TD Open Yahoo seem to work fine on connection set ups. Thanks continuing to Hack away at this issue. C Man |
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#2 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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It would mean that NT can not access the target servers for one of those reasons. We can't explain further since it could be any one of those issues.
Regarding licensing, a license key determines what brokers are available. If you are using a free version, you should see all of our supported vendors. If you had a trial from zen, then they may have provided a key that only allows you to use them.
Ray
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Mar 2008
Posts: 11
Thanks: 0
Thanked 0 times in 0 posts
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I'm back in with Zen feeds. Hacking at this I came up with the solution to fix the issue.
Guy's it isn't the operator by no means. Have fun guy's enjoy learning. Now to bring the other 4 back up with Zen. I just love hacking away at this. Now back to Programming and compiling. Have A Great Day, CMan |
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#4 |
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Junior Member
Join Date: Sep 2007
Location: Malaysia
Posts: 22
Thanks: 0
Thanked 0 times in 0 posts
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how you solved this?i am facing similar issue too
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