NinjaTrader Support Forum  
X

Attention!

This website will be down for maintenance from Friday May 24th at 6PM MDT until Sunday May 26th at 12PM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com


Go Back   NinjaTrader Support Forum > Application Technical Support > Connecting

Connecting Support for establishing connections to your broker or market data service provider.

Reply
 
Thread Tools Display Modes
Old 04-16-2008, 02:16 AM   #1
amenlo9
Junior Member
 
Join Date: Sep 2007
Location: Malaysia
Posts: 22
Thanks: 0
Thanked 0 times in 0 posts
Default Unable to connect Mirus and AMP Futures

Hi Admin,i don't know why i cant connect to Mirus or AMP with Zenfire.between,i am using NT 6.5.i confirmed i configured every things right.
amenlo9 is offline  
Reply With Quote
Old 04-16-2008, 02:58 AM   #2
NinjaTrader_Dierk
Administrator
 
NinjaTrader_Dierk's Avatar
 
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
Default

- did it work before? then likely there is an ISP or broker issue. Please contact your broker and/or your ISP
- did it never work before? please double check your account connection settings
NinjaTrader_Dierk is offline  
Reply With Quote
Old 04-16-2008, 04:33 AM   #3
amenlo9
Junior Member
 
Join Date: Sep 2007
Location: Malaysia
Posts: 22
Thanks: 0
Thanked 0 times in 0 posts
Default

Quote:
Originally Posted by NinjaTrader_Dierk View Post
- did it work before? then likely there is an ISP or broker issue. Please contact your broker and/or your ISP
- did it never work before? please double check your account connection settings
first time using their demo,so never connect before.i confirmed every setting is correct and followed exactly what broker mentioned.anyway,will contact the broker and see what happen
amenlo9 is offline  
Reply With Quote
Old 11-25-2008, 07:33 PM   #4
profithound
Junior Member
 
Join Date: Nov 2008
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
Default Having the same trouble with Mirus Datafeed?

Can anyone help withthe following;

I have set up the data connection as per the email I recieved from Mirus.

I cut and paste the user name and the pass so no errors here?

I then try connecting to Zenfire and get the following;

Login Failed: Please check your account connection parameters and your internet connection.

Account connection should be fine ?????

Internet is OK because I can get a Yahoo Connection and pull Daily Data for GOOG..... I require realtime for Emini's

Your assistance is appreciated

regards
\
the Hound
profithound is offline  
Reply With Quote
Old 11-26-2008, 03:32 AM   #5
NinjaTrader_Jason
NinjaTrader Customer Service
 
NinjaTrader_Jason's Avatar
 
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
Default

Hello the Hound,

Please see my response in the forum thread below.
http://www.ninjatrader-support2.com/...ad.php?t=11945
NinjaTrader_Jason is offline  
Reply With Quote
Old 03-11-2009, 11:33 AM   #6
subterfuge
Senior Member
 
Join Date: Nov 2008
Posts: 117
Thanks: 0
Thanked 0 times in 0 posts
Default

this happened to me a second ago
I have been using the mirus demo fine for a few months now. I just went to my screen and it said something about a request from the broker to close down due to more than one connection to the same number or something like that (I didn't think to write down the exact message)
I shut it down and now I get the message "Login failed: please check your account parameters and your internet connection"
This is very annoying. Done it all by itself.
subterfuge is offline  
Reply With Quote
Old 03-11-2009, 11:41 AM   #7
loretta
Junior Member
 
Join Date: Aug 2008
Posts: 1
Thanks: 0
Thanked 0 times in 0 posts
Default same problem

I just got the same disconnect and message pop-up, at 1:30 ET.
Hopefully someone will see our posts and help out?

I am glad I was only paper-trading or I'd be really upset... wonder how often this happens, it concerns me. I am hoping Ninja is a robust and dependable platform.
loretta is offline  
Reply With Quote
Old 03-11-2009, 11:46 AM   #8
NinjaJorge
Member
 
Join Date: Jan 2008
Posts: 52
Thanks: 0
Thanked 1 time in 1 post
Default

Yep, I was disconnected a few minutes ago as well. Anyone else having the same problem? Is it a zenfire issue?
NinjaJorge is offline  
Reply With Quote
Old 03-11-2009, 11:50 AM   #9
Creamers
Member
 
Join Date: Dec 2004
Location: , ,
Posts: 68
Thanks: 4
Thanked 3 times in 1 post
Default Disconnection

Hi,

I was just disconnected for 10min with zenfire demo account.
Imaging while trading...

Question about zenfire: What is the difference between a live zenfire account and demo account.
http://www.mirusfutures.com/onlinefu...emoaccount.htm
or
http://www.zen-fire.com/pages/demo/demo.html
(both disconnected at the same time)

Cause eventually they are all connected to the same servers right?

So the live traders are experiencing the same troubles when there is a disconnection.?

Greetings,
Creamers is offline  
Reply With Quote
Old 03-11-2009, 11:57 AM   #10
laredo
Senior Member
 
Join Date: May 2008
Posts: 163
Thanks: 0
Thanked 0 times in 0 posts
Default disconnected

yes NT zen mirus wont connect
laredo is offline  
Reply With Quote
Old 03-11-2009, 12:01 PM   #11
roonius
Certified NinjaScript Consultant
 
Join Date: Oct 2008
Location: Chicago, IL
Posts: 523
Thanks: 0
Thanked 3 times in 3 posts
Send a message via Skype™ to roonius
Default

Quote:
Originally Posted by Creamers View Post
Hi,

I was just disconnected for 10min with zenfire demo account.
Imaging while trading...

Question about zenfire: What is the difference between a live zenfire account and demo account.
http://www.mirusfutures.com/onlinefu...emoaccount.htm
or
http://www.zen-fire.com/pages/demo/demo.html
(both disconnected at the same time)

Cause eventually they are all connected to the same servers right?

So the live traders are experiencing the same troubles when there is a disconnection.?

Greetings,
I use both live and demo accounts on separate pc's. Demo accounts got disconnected once in a while. Never had a single problem with real account
roonius is offline  
Reply With Quote
Old 03-11-2009, 12:03 PM   #12
Creamers
Member
 
Join Date: Dec 2004
Location: , ,
Posts: 68
Thanks: 4
Thanked 3 times in 1 post
Talking connection

Quote:
Originally Posted by roonius View Post
I use both live and demo accounts on separate pc's. Demo accounts got disconnected once in a while. Never had a single problem with real account
Ok, that's good the hear, thanks for your response !
Creamers is offline  
Reply With Quote
Old 03-11-2009, 12:30 PM   #13
NinjaTrader_Ray
Administrator
 
NinjaTrader_Ray's Avatar
 
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
Default

For those who are having problems connecting, please send an email to support {at] ninja trader . com and we will send further instructions.
NinjaTrader_Ray is offline  
Reply With Quote
Old 03-12-2009, 12:42 AM   #14
dedede
Junior Member
 
Join Date: Oct 2008
Posts: 10
Thanks: 0
Thanked 0 times in 0 posts
Default

Any updates on this? I still can't connect.
dedede is offline  
Reply With Quote
Old 03-12-2009, 01:37 AM   #15
tradingcube
Junior Member
 
Join Date: Oct 2008
Posts: 24
Thanks: 0
Thanked 0 times in 0 posts
Default

still no joy here either...
would be good to post up the solution here but i have also sent an email.
tradingcube is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to Place Order with Amp Futures dgregor5 SuperDOM and other Order Entry Windows 6 01-22-2008 02:16 PM
Unable to connect to Pats nicko9 Connecting 7 11-05-2007 02:04 AM
Unable to connect to TWS SellUmHi Connecting 10 04-26-2006 06:55 AM
Unable to connect to TradeStation cmaffatt Installation and Licensing 4 03-30-2006 02:14 AM
Unable to connect to IB jonno Connecting 7 07-26-2005 03:49 AM


All times are GMT -6. The time now is 11:47 PM.