![]() |
This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com
|
|||||||
| Connecting Support for establishing connections to your broker or market data service provider. |
![]() |
|
|
Thread Tools | Display Modes |
|
|
#1 |
|
Member
Join Date: Dec 2007
Posts: 35
Thanks: 0
Thanked 0 times in 0 posts
|
Firstly, I started using NT using the Kwikpop indicators. I cancelled the arrangement and deleted Kwikpop from my computer. My problem is I am getting multiple indications that Kwikpop is still around and causing problems.
Secondly, I can Enter trades using the The Order page and my LIVE account number will show as the Account with the trade. When I try my strategy I get Sim101 only. I cannot trade the strategy LIVE. Any Ideas? Log files also contain:
Thanks, Granville |
|
|
|
|
|
#2 |
|
Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
|
Did you uninstall Kwikpop by uninstaller provider by Kwikpop or did you manually delete files?
Dierk
NinjaTrader Customer Service |
|
|
|
|
|
#3 |
|
Member
Join Date: Dec 2007
Posts: 35
Thanks: 0
Thanked 0 times in 0 posts
|
Manually removed the program
|
|
|
|
|
|
#4 |
|
NinjaTrader Product Manager
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
|
You will need to fully remove all traces of KP from your system then. I suggest you contact KP for a comprehensive uninstall instruction set. Otherwise I suggest you look around in your NinjaTrader folder for any traces of KP indicators or KP references from within your indicator/strategies.
Look for some .dll relationships. Also right click while in the NinjaScript Editor and go to references. See if there are any KP references in there.
Josh
NinjaTrader Customer Service |
|
|
|
|
|
#5 |
|
Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
|
Then your NT installation is screwed up. You NEVER should manually delete any files/directory in the NT installation (unless advised by NT support) but go through appropriate uninstallers.
To restore: - uninstall NT via control panel - manually delete folder <my documents>/NinjaTrader<version>/bin/Custom. Note: You will loose all your custom NinjaScript files ! - reinstall NT
Dierk
NinjaTrader Customer Service |
|
|
|
|
|
#6 |
|
Member
Join Date: Dec 2007
Posts: 35
Thanks: 0
Thanked 0 times in 0 posts
|
The deletions were in the Kwikpop directory. Kwikpop came back and said I could do the following:
Ninja has an removal function. In control center > File > Utilities > Remove Ninjascript > select Kwikpop I removed the NT Assembly that refered to KP. Thanks, I still may hve to uninstall and reinstall NT, who knows. |
|
|
|
|
|
#7 |
|
Member
Join Date: Dec 2007
Posts: 35
Thanks: 0
Thanked 0 times in 0 posts
|
Can I drag and drop my strategies to the desk top and then drag them back in on the new install? OR could I imort them into the newer version of NT that was just released. . . 6.5.0.10 or something close to that as I am doing this from memory.
I appreciate your help. |
|
|
|
|
|
#8 |
|
NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
|
Hi,
You can transfer strategies, workspaces etc. More info about where all is located can be found here: http://www.ninjatrader-support.com/H...ataBackup.html The only files you can't transfer are the Config and Market Replay files.
Vincent
NinjaTrader Customer Service |
|
|
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Always on top problems | dcobbold123 | Miscellaneous Support | 1 | 02-19-2008 11:46 AM |
| Problems with Volume | Tiger75 | Indicator Development | 6 | 02-05-2008 12:24 PM |
| Need help writing trade data to file | oriondesign | Automated Trading | 1 | 06-02-2007 02:17 PM |
| Problems with NTConnected | muthaf | Automated Trading | 16 | 04-04-2006 12:54 PM |
| Connection Problems | 9Baller | Miscellaneous Support | 4 | 12-12-2005 03:28 PM |