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| Miscellaneous Support Miscellaneous support issues. |
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01-19-2006, 05:06 PM
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#1 |
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Join Date: Jan 2006
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I have successfully installed Ninja trader (sim mode) and have it working well on one computer.
However on my one at work I get an error message when I try to connect to E signal ie Login failed, Unable to connect to level2 server. Not sure if I am behind a fire wall but on installation I did unblock ninja trader according to a pop up window in windows XP. any ideas what to do? rgds mike |
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01-19-2006, 05:10 PM
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#2 |
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Join Date: Jan 2006
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02-03-2006, 03:29 AM
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#3 |
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Join Date: Feb 2006
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2 Errors
Login Failed: Unable to connect to level2 server and Login Failed: Unable to connect to International tick server |
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02-03-2006, 03:31 AM
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#4 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
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Ray
NinjaTrader Customer Service |
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02-03-2006, 04:36 AM
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#5 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
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Al,
I deleted your last post. Was a bunch of garbage text. You might want to repost. Ray
Ray
NinjaTrader Customer Service |
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02-03-2006, 04:42 AM
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#6 |
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Join Date: Feb 2006
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In step 6 I entered my username and password given to me by eSignal
I kept all server defaults: CM*.esignal.Com Is this ok? |
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02-03-2006, 04:52 AM
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#7 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
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No.
You are not subscribed to level 2 and tick data, remove the server information from these sections. Ray
Ray
NinjaTrader Customer Service |
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02-03-2006, 08:11 AM
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#8 |
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Join Date: Feb 2006
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Ray,
Thank you. I removed all but the news server and I am now connected. However,an error popped just briefly, that saidinvalid password. What'sthe problem? |
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02-03-2006, 08:38 AM
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#9 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Invalid password I suspect. Make sure the password is correct in your eSignal datamanager.
Ray
NinjaTrader Customer Service |
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