Cannot log in this am. I receive and error that states: "NinjaTrader application has encountered a problem and needs to close. We are sorry for the inconvenience."
Suggestions? Thanks
Suggestions? Thanks
-
Hello,
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service -
Hello samia,
Thank you for your post.
Glad to assist. Are you receiving an error when attempting to login? If so, what does it report?
Also, who is your broker / data provider?
We look forward to assisting further.Eric B.NinjaTrader Customer ServiceComment
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