FTSE Data Issue

laocoon · 08-15-2012, 03:05 AM

Hello

Since the start of today's session, I'm having issues with the FTSE Index futures contract (Z).
The candles are very small and there are gaps between them.
This never happened before (until last night everything was OK).

What to do about it?

Thanks

NinjaTrader_Bertrand · 08-15-2012, 03:09 AM

laocoon, which broker or provider are you using?

Is this on Z 09-12?

Thanks,

laocoon · 08-15-2012, 03:15 AM

Hi Bertrand,

Sorry I forgot to mention this, I'm using Zen-Fire, Z 09-12.

Thanks

NinjaTrader_Bertrand · 08-15-2012, 03:21 AM

Thanks, seeing the same here laocoon - we will get this checked into and update then.

NinjaTrader_Bertrand · 08-15-2012, 08:42 AM

We were informed that the NYSE-LIFFE exchange had an issue unfortunately during this time, but the issue should be resolved.

laocoon · 08-15-2012, 08:56 AM

OK, thanks for the update Bertrand. Seems to be running fine again on my end as well.

Regards

08-15-2012, 03:05 AM	#1
laocoon Senior Member Join Date: Nov 2004 Location: Switzerland Posts: 537 Thanks: 21 Thanked 12 times in 11 posts	FTSE Data Issue Hello Since the start of today's session, I'm having issues with the FTSE Index futures contract (Z). The candles are very small and there are gaps between them. This never happened before (until last night everything was OK). What to do about it? Thanks Last edited by laocoon; 08-15-2012 at 03:08 AM.
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08-15-2012, 03:09 AM	#2
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,379 Thanks: 252 Thanked 966 times in 949 posts	laocoon, which broker or provider are you using? Is this on Z 09-12? Thanks, Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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08-15-2012, 03:15 AM	#3
laocoon Senior Member Join Date: Nov 2004 Location: Switzerland Posts: 537 Thanks: 21 Thanked 12 times in 11 posts	Hi Bertrand, Sorry I forgot to mention this, I'm using Zen-Fire, Z 09-12. Thanks
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08-15-2012, 03:21 AM	#4
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,379 Thanks: 252 Thanked 966 times in 949 posts	Thanks, seeing the same here laocoon - we will get this checked into and update then. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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08-15-2012, 08:42 AM	#5
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,379 Thanks: 252 Thanked 966 times in 949 posts	We were informed that the NYSE-LIFFE exchange had an issue unfortunately during this time, but the issue should be resolved. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

08-15-2012, 08:56 AM	#6
laocoon Senior Member Join Date: Nov 2004 Location: Switzerland Posts: 537 Thanks: 21 Thanked 12 times in 11 posts	OK, thanks for the update Bertrand. Seems to be running fine again on my end as well. Regards
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