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| Miscellaneous Support Miscellaneous support issues. |
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07-19-2012, 01:18 PM
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Member
Join Date: Mar 2012
Posts: 30
Thanks: 7
Thanked 0 times in 0 posts
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Not Responding
On a regular basis while I am running a market replay NT7 will stop responding and shut down. I am running a dual core machine with 4gigs of RAM. It should be sufficient. What can I do to ensure that I don't run into this problem in the future?
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07-19-2012, 01:25 PM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,355
Thanks: 146
Thanked 253 times in 249 posts
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Hello Adamdetx,
Thank you for your post. Please contact me with a note to Support [AT] NinjaTrader [DOT] com. In your message, please include the following: 1.) A link to this forum thread. 2.) A copy of today's trace file. You'll find this diagnostic file in the Documents > NinjaTrader 7 > Trace folder. I'll need the file named 'trace.20120719.txt'.
Kyle
NinjaTrader Customer Service |
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