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07-02-2012, 12:16 AM
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#1 |
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Senior Member
Join Date: Jan 2009
Posts: 584
Thanks: 2
Thanked 21 times in 12 posts
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Friday data missing on monday morning
Today another monday without data from friday.
This is a problem reported already many times and it fixes itself when NinjaTrader has run some internal backup/server routines. This is usually fixed after 11 MEZ , but you should really fix this.... You know about for more than 1 year now! regards Andreas Zweisteintrading.eu |
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07-02-2012, 01:35 AM
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#2 |
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Member
Join Date: Jul 2010
Location: Germany
Posts: 33
Thanks: 1
Thanked 0 times in 0 posts
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Same problem here.
I am using Zen-Fire. |
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07-02-2012, 01:44 AM
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#3 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Hello Andreas and Kaldo,
Unfortunately this is a known limitation of the server. Please see the forum thread below. http://www.ninjatrader.com/support/f...t=eurex+friday I will forward your feedback.
Jason
NinjaTrader Customer Service |
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07-02-2012, 01:49 AM
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#4 |
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Member
Join Date: Jul 2010
Location: Germany
Posts: 33
Thanks: 1
Thanked 0 times in 0 posts
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Dear Jason,
every time u forward this problem and nothing happens! It is a known problem but you are not able to fix it? |
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07-02-2012, 01:59 AM
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#5 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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It is a known limitation of our server.
All I can do at this point is to forward your feedback to my superiors. The suggestion to workaround this limitation is on our list of possible future enhancements of the software. It is listed under ID# 1440.
Jason
NinjaTrader Customer Service
Last edited by NinjaTrader_Jason; 07-02-2012 at 04:41 AM.
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The following user says thank you to NinjaTrader_Jason for this post: |
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07-02-2012, 02:26 AM
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#6 |
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Junior Member
Join Date: Nov 2010
Location: Austria
Posts: 17
Thanks: 3
Thanked 0 times in 0 posts
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Hello!
This is really annoying. Want to start trading on Monday morning at 8am european time and all charts are messed. That should not happen with any professional trading software. You should really fix this fast. Thank you |
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07-02-2012, 02:28 AM
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#7 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Thank you for your feedback. I will forward it to my superiors as well.
Jason
NinjaTrader Customer Service |
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02-25-2013, 03:49 AM
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#8 |
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Member
Join Date: Jul 2010
Location: Germany
Posts: 33
Thanks: 1
Thanked 0 times in 0 posts
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Hi there,
It is almost noon and I am still missing friday data. Relaoding all historical data already done but nothing happens. |
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02-25-2013, 04:13 AM
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#9 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Hello Kaldo,
When I test on my end, I can reproduce the issue. Friday's data is missing for the FDAX, FESX and FGBS. However I do load Friday's data when I test the FGBL and FGBM. I will forward the issue to development. Once there is news regarding the matter, I will let you know.
Jason
NinjaTrader Customer Service |
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02-25-2013, 04:24 AM
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#10 |
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Junior Member
Join Date: Nov 2010
Location: Austria
Posts: 17
Thanks: 3
Thanked 0 times in 0 posts
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I can not believe that this problem still exists.
The zenfire/ninjatrader combo is useless for eurex traders as long as this problem is not fixed. |
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02-25-2013, 08:16 AM
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#11 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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The issue has been solved. Can you please restart NinjaTrader and re-connect to Zen-Fire. Subsequently check if the missing data is loaded. If not initially, please right click in the chart and select 'Reload All Historical Data'.
Jason
NinjaTrader Customer Service |
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02-25-2013, 09:00 AM
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#12 |
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Member
Join Date: Jul 2010
Location: Germany
Posts: 33
Thanks: 1
Thanked 0 times in 0 posts
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Thank you Jason, it works!
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