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| Miscellaneous Support Miscellaneous support issues. |
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06-15-2012, 04:00 AM
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#1 |
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Senior Member
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Where is NT x64 download?
Where is NT x64 download?
I can not find, I have key account etc. |
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06-15-2012, 04:09 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Hello Mike_32,
There is no seperate version you download & install. When NinjaTrader 7 is installed on a 64 bit operating system, it will install two icons. One is specified with '64 bit', which will run NinjaTrader 7 in 64 bit. The other icon (without '64 bit') will run NinjaTrader in 32 bit. If you have a 64 bit operating system and you do not have both icons available on your desktop, please go to Windows Control Panel-->Programs and Features. Highlight NinjaTrader and select Repair. Subsequently check if you see both icons.
Jason
NinjaTrader Customer Service |
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06-15-2012, 04:28 AM
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#3 |
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Senior Member
Join Date: Jan 2008
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Why do you guys not give me the tmp file that goes in temp folder?
The MSI? I just blocked tmp file from executing because I forgot I was downloading NT7 and thought was some web mal ware. Really its silly for the download I can get it anyway out of my temp if I wanted but now I blocked it with firewall I have to re download. |
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06-15-2012, 04:31 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Can you please send me an email at support[at]ninjatrader[dot]com. Please put 'Attn Jason, Where is NT x64 download?' in the subject header.
Jason
NinjaTrader Customer Service |
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06-15-2012, 04:42 AM
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#5 |
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Senior Member
Join Date: Jan 2008
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How does NT LLC know the difference between my account number at CQG broker, and my NT installation?
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06-15-2012, 04:47 AM
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Sorry I do not understand your inquiry. Could you please clarify. Why do you compare your CQG account number with a NinjaTrader installation?
We do not have your account number listed on our end.
Jason
NinjaTrader Customer Service |
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06-15-2012, 04:53 AM
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#7 | |
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Senior Member
Join Date: Jan 2008
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Quote:
How does NT LLC have access to my live account details? And also NT7 is not running under 64 bit, its running under *32. So there is no 64 bit NT7. |
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06-15-2012, 04:57 AM
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#8 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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A live license key is required to connect and trade your live account. If you do not have your live license key entered, you will not be able to connect to your live account and trade it.
We do not have your live account details listed on our end.
Jason
NinjaTrader Customer Service |
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