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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Senior Member
Join Date: Dec 2007
Posts: 365
Thanks: 36
Thanked 28 times in 24 posts
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I have changed the Initial Cash setting in the Simulator tab. The number has stayed changed, but I still get the rejected orders due to insufficient funds (in sim).
Then I came across this in the NT help... Resetting the Simulator To reset a simulation account: 1. Adjust the Account settings to the desired values 2. Left mouse click on the Reset... button So, is it true that even though the new value I typed in is being retained, the actual sim101 account won't "see" that new Initial Cash value until I click Reset? |
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#2 |
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NinjaTrader Customer Service
Join Date: Nov 2011
Location: Denver, CO
Posts: 254
Thanks: 11
Thanked 36 times in 35 posts
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Hello coolmoss,
Thank you for your post. Yes it is true that the initial cash value will not change until you reset the "Sim101" account by clicking on Reset... and then clicking "OK" with the "Sim101" account selected. Please let me know if I can provide any further assistance.
Ryan L.
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Sep 2006
Location: , ,
Posts: 22
Thanks: 1
Thanked 0 times in 0 posts
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Hi
When resetting sim101 I also want to erase history. Problem is when I tick the clear history box not responding beside the Reset Simulation Account. Please could you advise do I just have to wait or has ninjatrader hung. I have repaired database and retried without success Thank you in advance Sam |
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#4 |
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NinjaTrader Customer Service
Join Date: Nov 2011
Location: Denver, CO
Posts: 254
Thanks: 11
Thanked 36 times in 35 posts
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Hello sambar,
Thank you for your post. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line. In the message, please include the following: 1.) A link to this forum thread. 2.) Your most current trace and log files. You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt I look forward to assisting you further.
Ryan L.
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Apr 2011
Posts: 19
Thanks: 1
Thanked 0 times in 0 posts
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Hi Ryan,
I am having the same issue with resetting SIM101. I will be sending you my trace and log too. thanks jack |
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#6 |
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NinjaTrader Customer Service
Join Date: Nov 2011
Location: Denver, CO
Posts: 254
Thanks: 11
Thanked 36 times in 35 posts
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Hello jsktong,
Thank you for your post and I look forward to assisting you further via email correspondence when your ticket comes in.
Ryan L.
NinjaTrader Customer Service |
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