Kinetick paid account only 5 days of tick data

[drewh]

Just opened the account. Connected with no problems. Tried to download 10 days of ADBE tick (ask, bid, and last).

Only 5 days were returned. I'm judging this by using the edit tab in the historical data manager.

I'm connected only to the paid Kinetick account. I've restarted NT to no avail.

Any ideas?

Drew

P.S. Are there any sources for historical option tick?

[NinjaTrader_ChristopherS]

Hello drewh,

You should be able to load this data after 4:30pm ET

When requesting tick data between the hours of 9:30am ET to 4:30pm ET you will have access to 8 days of historical tick data. If you request the data outside those hours the full 120 days is available. After you request the data, it will be downloaded to your historical database and cache, and you will be able to access this data at any time.

Requesting tick data consumes an extremely large amount of bandwidth and heightens data server loads. When bandwidth or server load is elevated to high levels, the result is that all data, including live data can be slowed down. This is obviously not an ideal situation for traders, so many providers choose to only make a very limited amount of historical data available, or they do not provide historical tick data at all. Or, they choose to compromise and just make filtered data available.

Kinetick has decided to approach this in a different, smarter, more elegant way. They decided to make 120 days of tick data available, far more than other providers, and will not compromise the data by filtering it. They simply reduce any possibilities of overloading servers and bandwidth, by limiting the amount of data available during peak trading time, the times that traders need data to be as fast as possible.

[drewh]

Thank you very much for the fast reply. That seems like a reasonable solution.