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Connecting Support for establishing connections to your broker or market data service provider.

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Old 01-09-2008, 05:00 AM   #1
modano09
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Default Currency No Realtime Data from Tradestation

Hello

I have a two days the same problem with twice currency pairs.
EUR/USD and GBP/USD.

The problem come if i shutdown the ninjatrader and my computer and start the computer on the next day.

I receive succesfully the data from other pairs only from the above pairs not receive the realtime data.

The NinjaTrader have also created a Stock with the same Name
$EURUSD STOCK On the Fly created stock 0,01 1

Where is here the problem ?

Regards Mike
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Old 01-09-2008, 06:07 AM   #2
NinjaTrader_Jason
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Hello Mike,

Please make sure you selected the "$EURUSD" currency pair in NinjaTrader and ensure the NTExternalFeed is inserted into the EURUSD TradeStation chart.
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Old 01-09-2008, 06:24 AM   #3
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Hello Jason

I am sure yesterday new install the ninja trader and from all currency pairs i receive the realtime data.

Only if I new start the ninja trader on the next day is for this both the feed interrupted.

I send three picture with the setups from ninja trader.

Where can I also change the settings for succesfully feed for the both pairs.

Regards mike
Attached Images
File Type: jpg eurusd.jpg (33.0 KB, 6 views)
File Type: jpg eurusd2.jpg (57.8 KB, 9 views)
File Type: jpg Eurusd3.jpg (93.0 KB, 9 views)
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Old 01-09-2008, 06:35 AM   #4
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Hello Mike,

According to your screenshots the instruments are set up correctly. If you remove the NTExternalFeed from your TradeStation chart and re-insert it, do you receive data for these two instruments?
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Old 01-09-2008, 06:46 AM   #5
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Hello

Unfortunately no. I believe if i re install ninja trader is the feed not interrupted . The problem is tommorrow is the problem the same.

Regards Mike
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Old 01-09-2008, 07:11 AM   #6
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Hello Mike,

Please uninstall NinjaTrader like you have the last two days and re-install. Before you close NinjaTrader today, please disconnect from the External Data Feed first and then shut down NinjaTrader.

Check if the issue persists the next day. If so, please send a note to "support AT ninjatrader DOT com".
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