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Connecting Support for establishing connections to your broker or market data service provider.

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Old 03-26-2012, 12:56 AM   #1
zweistein
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Default No monday morning chart data...

Hello,

today I do not see chart data for monday morning. The data feed is working and bid and ask is shown correctly for FDAX 06-12 and ES 06-12 in a MarketAnalyzer window.

However all chart windows do show data only until Friday market close.
No monday data is yet shown on the charts.

Probably this problem is related to the NinjaTrader weekend data server update which caused data to be only available after 11 CET.

It seemes resolved, but today there is an error.

A hint for dev: Please remember that daylight saving has started for Europe on Sunday.

Andreas
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Old 03-26-2012, 01:32 AM   #2
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Hello Andreas,

I just tested it on my end and I load all available data on my end. Can you please try a disconnect/reconnect of Zen-Fire and check if you load the missing data.

Please let me know if historical data is still missing after 11:00 AM CET.
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Old 03-26-2012, 02:18 AM   #3
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I am using IB and no monday data on chart in NinjaTrader. In an TWS chart this is working.
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Old 03-26-2012, 02:23 AM   #4
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Please note that IB does not use our historical data server. Can you try the following. Exit NinjaTrader and go to (My) Documents-->NinjaTrader 7-->db and delete the cache folder. Start NinjaTrader and check if today's data is loaded.
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Old 03-26-2012, 03:15 AM   #5
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clearing the db/cache folder solved the problem.

Does this fix work also before 11 AM on Mondays ?

regards

Andreas
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Old 03-26-2012, 03:42 AM   #6
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Good to hear it worked.

Unfortunately this will not fix the issue of missing data before 11:00 AM CET on Mondays.
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