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| Connecting Support for establishing connections to your broker or market data service provider. |
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01-10-2012, 06:01 AM
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#1 |
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Junior Member
Join Date: Jul 2007
Posts: 21
Thanks: 0
Thanked 0 times in 0 posts
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CQG Connection Problems
I am not able to connect today, get this error:
Login failed: Invalid/Unauthorised Private Label I am able to log in with a demo user name. I am using NT with CQG provided my AMP Clearing |
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01-10-2012, 06:08 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,215
Thanks: 82
Thanked 332 times in 324 posts
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Hello ogurbaldur,
Can you please send me your Config.xml file so I can test your connection on my end. You can find this file at (My) Documents-->NinjaTrader 7. Please attach it in your email. You can send it to support[at]ninjatrader[dot]com. Please put 'Attn Jason, CQG Connection Problems' in the subject header.
Jason
NinjaTrader Customer Service |
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