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Experiencing problems connectng to TWS

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    Experiencing problems connectng to TWS

    Hi.


    I have had no problems earlier and this morning I recieve the following message when I try to connect my TWS account with NT7: IB.Adapter,Massage.Loop. An attempt to connect to failed due to the part that created the connection, didnt answer correctly after a periode, or an connection got cut off. (This is translated from a different language so its not exact).

    I have upgraded both stations to the latest version and I still reviece the same message. For NT I use 7.0.1000.8 (Current) and for TWS I use 917.8.

    Thanks.

    #2
    Hello TroyEarth,

    TWS 917 is not the latest version. Can you please check the TWS version at Help-->About TradersWorkStation.

    If you do not have TWS 917 installed, you can download and install TWS 917 from our IB connection guide at the link below.


    Make sure the TWS API options are setup properly as well.

    Let me know if you are still unable to connect.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,

      I have this one installed:
      Build 917.8, May 24, 2011 3:03:14 PM Jolt Build 1.1.9, Mar 30, 2011 03:57:37 PM Nia Build 1.8.0, Mar 30, 2011 06:17:06 PM ModelNav Build 1.1.32, Mar 30, 2011 04:02:07 PM.

      Is it the correct one? Everything works perfectly fine on my laptop which very odd. Only difference in setup bertween my laptop and stationary is the IP address. I use local IP address on the stationary.


      thx.

      Comment


        #4
        Yes, you have the proper TWS version installed.

        Can you please replace the IP address by "localhost" without quotations and check if you can connect.
        JasonNinjaTrader Customer Service

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