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| Installation and Licensing Support for installation and licensing of NinjaTrader. |
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12-03-2011, 04:40 AM
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#1 |
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Member
Join Date: Nov 2011
Posts: 72
Thanks: 5
Thanked 0 times in 0 posts
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cannot connect
it says critical error contact support, has anyone else had this problem on a demo account.
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12-03-2011, 05:44 AM
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#2 |
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Junior Member
Join Date: Dec 2010
Location: Prague
Posts: 25
Thanks: 5
Thanked 0 times in 0 posts
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yes i have same problem,i thing they are restore a server,tomorow it will be fine.i hope
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12-03-2011, 01:23 PM
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#3 |
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NinjaTrader Customer Service
Join Date: Aug 2011
Location: Denver, CO, USA
Posts: 2,895
Thanks: 241
Thanked 375 times in 365 posts
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McCallum and Pepazdep,
Who are your data providers? I look forward to assisting you.
Adam P.
NinjaTrader Customer Service |
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12-03-2011, 01:31 PM
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#4 |
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Member
Join Date: Nov 2011
Posts: 72
Thanks: 5
Thanked 0 times in 0 posts
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I am with AMP through Global.
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12-03-2011, 01:37 PM
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#5 |
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NinjaTrader Customer Service
Join Date: Aug 2011
Location: Denver, CO, USA
Posts: 2,895
Thanks: 241
Thanked 375 times in 365 posts
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McCallum,
AMP can use Zen-fire or CQG. I know Zen-fire has some scheduled server maintenance over this weekend. They typically do this to add features, or upgrade hardware. Please let me know if I may assist further.
Adam P.
NinjaTrader Customer Service |
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12-03-2011, 02:19 PM
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#6 |
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Junior Member
Join Date: Dec 2010
Location: Prague
Posts: 25
Thanks: 5
Thanked 0 times in 0 posts
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i am with amp and cqg,i am connectet now.thank you for your answer.
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