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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Junior Member
Join Date: Aug 2010
Location: Greece
Posts: 18
Thanks: 1
Thanked 0 times in 0 posts
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Hello,
I try to connect with my mb account by ninja and appears a message: trade is temporary unavailable with my E.... mb account. Gain account is connecting normally. Until Friday I haven't any problem and everything worked fine. This problem appears for first time. Is this a problem from mb or from ninja? Thank you. with best regards, Makis. |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Hello Makis,
This seems to be an issue with MBTrading. There are no issues on our end and you are able to connect successfully with Gain. I suggest to contact MBTrading and check if all is fine on their end in regards to your MBTrading account.
Jason
NinjaTrader Customer Service |
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The following user says thank you to NinjaTrader_Jason for this post: |
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#3 |
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Junior Member
Join Date: May 2010
Posts: 1
Thanks: 0
Thanked 0 times in 0 posts
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FYI: I'm also having MB issue, says account is unavailable, but logging onto MB website all details look ok.
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Can you please check with MBTrading is all is fine on their end as per your account as well. There are no known issues with NinjaTrader in this regard.
Jason
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Aug 2010
Location: Greece
Posts: 18
Thanks: 1
Thanked 0 times in 0 posts
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Dear Jason,
ok, now it works! |
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