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Connecting Support for establishing connections to your broker or market data service provider.

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Old 11-02-2011, 11:52 AM   #1
reggiedonald
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Default ninja having problems connecting to live servers

Hi, went to open up ninja today and had the message saying it cannot connect to it's licenced servers.
I usually log on fine, and have a demo account data feed for trading forex provided by MBTRADING.

Checked my firewall and it's all ok and ninja is allowed..

Any ideas?
Thanks
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Old 11-02-2011, 12:19 PM   #2
NinjaTrader_Brett
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Hello,

Thanks for the forum post.

NinjaTrader uses port 80 and port 80 and SSL to verify its license is correct.

This means these two ports need to be unblocked to www.ninjatrader.com and also your date and time on your PC needs to be correct. Needs to be the right month, year, day. Please check this to make sure it is correct.
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Old 11-02-2011, 12:41 PM   #3
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Quote:
Originally Posted by NinjaTrader_Brett View Post
Hello,

Thanks for the forum post.

NinjaTrader uses port 80 and port 80 and SSL to verify its license is correct.

This means these two ports need to be unblocked to www.ninjatrader.com and also your date and time on your PC needs to be correct. Needs to be the right month, year, day. Please check this to make sure it is correct.
thanks! I had a windows update and honestly never noticed the clock was out of synch! just fixed it and all is ok. Thank you
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