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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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Hi
If I save Workspaces on exiting and one or more has been minimized in Windows, on reopening only the name remains. All my setting are lost. Is this a bug or do I have a particular problem ? |
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,435
Thanks: 157
Thanked 262 times in 257 posts
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Hi Morrisian,
Thanks for posting to report this issue. Is it the case that the workspace, when loaded again, loads with the windows still minimized or that the workspace then contains no windows at all?
Kyle
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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Hi
Thanks for the quick response. The workspace contains no windows at all. |
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,435
Thanks: 157
Thanked 262 times in 257 posts
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Hi Morrisian,
Please open a new workspace by clicking File > Workspaces > New Workspace. Next, add a new chart to that workspace, then click File > Workspaces > Save Workspace. After saving, please shut down and restart NinjaTrader. When prompted to save your workspaces, select 'No to All'. Upon restart, does the single chart load?
Kyle
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Oct 2010
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Yes the single chart loads if I select 'No to all." It disappears if I minimize it and then click "Yes to all."
It may not sound like much of a problem but I have multiple workspaces open, some with quite a few elements. If I minimize one and forget to maximize before exiting, then save (because of adjustments to another workspace), the minimized workspace is lost and has to be rebuilt from scratch. |
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#6 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,435
Thanks: 157
Thanked 262 times in 257 posts
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Hi Morrisian,
I'm just not seeing the same behavior when following those steps here. I understand the window appears not to exist in the task bar, but if you click ALT + TAB, does the missing chart show there? That chart should be available regardless of being minimized according to my tests.
Kyle
NinjaTrader Customer Service |
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#7 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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...Eeermm. Yes it does. What can I say. This simple and seemingly very common Windows move was completely unknown to me. Thanks for your help.
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