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09-19-2011, 02:28 AM
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#1 |
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Senior Member
Join Date: Aug 2011
Location: France
Posts: 268
Thanks: 24
Thanked 15 times in 15 posts
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Quotes delayed from kinetick live
Hello,
my quotes are still delayed from kinetick, simulated or live, no difference. I enabled "participate in the CME data fee waiver program". Do i also enabling "Use back adjusted data" ? |
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09-19-2011, 02:41 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
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Thanked 975 times in 958 posts
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mate41, can you please contact me via Help > Mail to Support and then include your Kinetick username / id as well?
You can choose to enable the back adjusted data, this would only have an effect though on the native ##-## futures contracts offered. With the waiver enabled, did you also connect then to your live brokerage account?
Bertrand
NinjaTrader Customer Service |
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09-19-2011, 03:13 AM
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#3 |
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Senior Member
Join Date: Aug 2011
Location: France
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Hello Betrand,
I connect first (auto) to kinetick. Then as second, to IB. I want also some stock quotes displayed on my market analyser (for ex. QQQ). Can it taken from IB if i don't get it from kinetick ? |
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09-19-2011, 03:28 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
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Hi mate41, thanks would you then see the successfull waiver validation being stated in your log tab, the rightmost tab in the Control Center in NT...,also what market / contract would you see as delayed then?
If you connect to Kinetick first all the data would be taken from this connection, as it would support all instrument categories offered by NT, IB would be open for executing trades but not for pulling in data in this config.
Bertrand
NinjaTrader Customer Service |
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09-19-2011, 03:36 AM
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#5 |
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Senior Member
Join Date: Aug 2011
Location: France
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Seems ok,
"Kinetick CME data waiver program eligibility verifie. Server validation successful for 'Interactive Brokers' " But still 10-15min delayed data from kinetick (futures ex. ES).
Last edited by mate41; 09-19-2011 at 03:39 AM.
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09-19-2011, 04:23 AM
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#6 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
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Thanked 975 times in 958 posts
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Ok, thanks - can you please contact me via Help > Mail to Support and then include your Kinetick user id used? I'll get this then checked for you.
Bertrand
NinjaTrader Customer Service |
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09-19-2011, 05:39 AM
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#7 |
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Senior Member
Join Date: Aug 2011
Location: France
Posts: 268
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Hi Bertrand,
i did it a couple of hours ago. I'll do it a second time. Sorry afeter verification, sending mail with help/Mail..... couldn't work. Do it with ATTN in the subject
Last edited by mate41; 09-19-2011 at 05:47 AM.
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09-19-2011, 05:45 AM
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#8 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
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Thanked 975 times in 958 posts
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Ok great, please PM me then the ticket # you got assigned.
Thanks,
Bertrand
NinjaTrader Customer Service |
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09-19-2011, 06:39 AM
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#9 |
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Senior Member
Join Date: Aug 2011
Location: France
Posts: 268
Thanks: 24
Thanked 15 times in 15 posts
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Hi Bertrand,
the log said: Kinetick CME data fee waiver program eligibility verified. Server validation successful for IB. But still no real-time data. Connected Kinetick first and as second IB. |
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09-19-2011, 08:32 AM
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#10 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
Thanks: 252
Thanked 975 times in 958 posts
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Thanks mate41, got your reply to the support email and will reply now there directly to you.
Bertrand
NinjaTrader Customer Service |
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09-19-2011, 09:25 AM
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#11 |
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Senior Member
Join Date: Aug 2011
Location: France
Posts: 268
Thanks: 24
Thanked 15 times in 15 posts
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Thanks Bertrand,
i've got a new password from kinetick and all goes fine. The data is now real-time. I don't know why it didn't before... |
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The following user says thank you to mate41 for this post: |
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09-19-2011, 09:27 AM
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#12 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,409
Thanks: 252
Thanked 975 times in 958 posts
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Thanks for reporting back here, I'm glad to hear it works now fine.
Bertrand
NinjaTrader Customer Service |
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The following user says thank you to NinjaTrader_Bertrand for this post: |
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