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| Miscellaneous Support Miscellaneous support issues. |
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11-23-2005, 05:27 AM
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#1 |
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Junior Member
Join Date: Apr 2005
Location: San Clemente, California, USA
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I have Control center connected to IB and one chart running using ER2. When I try and initiate a SuperDome I get the error: An unhandled exception has occurred....see attachment.
I was able to get the superDome in the beta version. This seems to have occured with the new downloads ver.2. I have just downloaded the new version 3 and get the same result. |
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11-23-2005, 05:34 AM
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#2 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,164
Thanks: 6
Thanked 46 times in 32 posts
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Delete the following file and restart NT
C:\Program Files\NinjaTrader 5\db\ninjatrader.mdb Ray
Ray
NinjaTrader Customer Service |
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11-23-2005, 06:05 AM
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#3 |
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Junior Member
Join Date: Apr 2005
Location: San Clemente, California, USA
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That fixed it, thanks.
If you can post I would like to know what causes it to hang up like that. I had similar problems in the beta version with other things that were corrected by similar means. Thanks |
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11-23-2005, 06:16 AM
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#4 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,164
Thanks: 6
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There were instructions that you likely missed regarding the deletion of the database. Between beta builds, we modified database structures which required it to be deleted.
Ray
NinjaTrader Customer Service |
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11-23-2005, 06:41 AM
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#5 |
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Junior Member
Join Date: Apr 2005
Location: San Clemente, California, USA
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ok, thanks. I'm on vacation and brought laptop and don't have access to original change over. set this up on the fly. thanks
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