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    dataseries change

    Hello,

    I´m running NinjaTrader on 3 computers (1 life-license and 2 demos for testing). It occurs on one computer that when I want to start a strategy from the chart - as I do on the other computers - the dataseries change immediately to seconds (before having selected the strategy). What might be the reasons that this occurs please?

    Thanks
    Tony

    #2
    Tony,

    The most likely reason for this is using unsupported code that sets interval. I believe we discussed this by email a couple weeks ago. If you don't know what script may be doing this, I suggest working from a clean installation, and only adding in safe scripts one by one, checking functionality at each time. Please let us know if you would like instructions for a clean install and backup/restore.
    Ryan M.NinjaTrader Customer Service

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      #3
      Hello,

      incredible - few minutes after posting this issue I found the solution - after having done several days with this problem and checking all strategies.

      There is a strategy to download called "connection monitor". After having deleted this strategy it works and it doesn´t change to datafeed seconds anymore.

      Maybe someone needs this information too.

      Happy trading!
      Tony

      Comment


        #4
        Hi Ryan,

        same moment I wrote solution.

        Thanks to you.

        Best
        Tony

        Comment


          #5
          Glad you spotted it. Thanks for the follow- up.
          Ryan M.NinjaTrader Customer Service

          Comment


            #6
            Hi Ryan,

            not weekend yet for you;-)

            After coming to an end with strategy development - sure you´re happy about;-) I want to ask how I can "clean up" NinjaTrader. The reason for this question is that when compiling it takes a very long time on the newer computer with only 5 charts on the screens. On the older computer the compiling is much faster - even there are 15 charts on the screens.

            What might be the reason - number of strategies? What to do for "packing" maybe.

            Thanks
            Tony

            Comment


              #7
              Yes, it can take longer to compile the more scripts you have. Steps are:
              Make a backup of your other settings,
              Uninstall
              Delete documents\NinjaTrader 7
              Reinstall
              Restore backup.


              Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:

              1. Close all running applications.
              2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
              3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
              4. Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
              5. Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.
              6. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
              7. Reboot your machine.
              8. Once these steps are completed, download NT7 from the link below:
              Download

              Please let us know if you are able to get up and running after the reinstall.
              Ryan M.NinjaTrader Customer Service

              Comment

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