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| Miscellaneous Support Miscellaneous support issues. |
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Thread Tools | Display Modes |
05-30-2011, 06:26 PM
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#1 |
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Junior Member
Join Date: Aug 2010
Location: Houston
Posts: 16
Thanks: 0
Thanked 4 times in 2 posts
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Price markers show 0.0000 using MBT [FIXED]
Whenever I select MBT as my data feed the price markers are often displayed as 0.0000 (I trade forex). This even extends into the trade markers and even the Orders page on the control window.
When I use IB (my other broker) the markers look fine (i.e. not 0.0000). I'm using NT7 1000.5 and the suggested MBT Navigator version. Is there something else I'm missing? Certainly I'm not the only one who has this problem??? Screenshots attached. Thanks.
Last edited by nsymms; 05-30-2011 at 07:31 PM.
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05-30-2011, 07:06 PM
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#2 |
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NinjaTrader Customer Service
Join Date: Feb 2009
Location: Denver, CO
Posts: 3,803
Thanks: 32
Thanked 134 times in 134 posts
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Hello,
Thank you for your post. Please upgrade to NinjaTrader 7.0.1000.6 at the link I have provided below: http://www.ninjatrader.com/download-registration.php Please let me know if the issue persists after this procedure.
Christopher
NinjaTrader Customer Service |
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05-30-2011, 07:19 PM
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#3 |
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Junior Member
Join Date: Aug 2010
Location: Houston
Posts: 16
Thanks: 0
Thanked 4 times in 2 posts
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Updated to 1000.6. Problem still persists. However, I've noticed that it only seems to appear on the EURUSD instrument. This is only from a few minutes' worth of fiddling around, though.
It might indicate a data problem, however. Maybe if I could somehow purge and reload the EURUSD data? |
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05-30-2011, 07:25 PM
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#4 |
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NinjaTrader Customer Service
Join Date: Feb 2009
Location: Denver, CO
Posts: 3,803
Thanks: 32
Thanked 134 times in 134 posts
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Please reset your instruments with the steps I have provided below:
Christopher
NinjaTrader Customer Service |
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05-30-2011, 07:30 PM
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#5 |
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Junior Member
Join Date: Aug 2010
Location: Houston
Posts: 16
Thanks: 0
Thanked 4 times in 2 posts
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Great! That fixed it. Didn't have to do the last step, though. I guess the mapping was somehow reset for MBT.
Thanks again. |
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05-30-2011, 07:43 PM
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#6 |
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NinjaTrader Customer Service
Join Date: Feb 2009
Location: Denver, CO
Posts: 3,803
Thanks: 32
Thanked 134 times in 134 posts
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Glad to hear that did the trick.
Have a great evening!
Christopher
NinjaTrader Customer Service |
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