Connecting NT7 to Zen fire demo

[cipri24]

Today I suscribed for a 30 days Zen Fire demo account. I followed the connection procedure to Ninja trader correct but I can not connect. I get always the same message: "logon failed. Please check your internet connections...". But my internet connection and speed is fine.

I have no broker, can this be the problem?

[NinjaTrader_ChristopherJ]

Hello cipri24,

Thank you for your post.

Please close NinjaTrader and sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab and then click Update. Your PC clock should now be updated and you may restart NinjaTrader.


Next please remove, repair and recreate your connection with the steps I have provided below.

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Tools-->Options-->Data tab-->Repair DB
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

Please let me know if the issue persists after this procedure.

[cipri24]

Hello ChristopherJ,

Thanks for your attention. I did what you asked but I have the same problem: "login failed...".

Cipri24

[NinjaTrader_ChristopherJ]

Please forward your Zen-Fire connection information to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line so I may attempt to test your connection on my end.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your Zen-Fire username and password

[cipri24]

ChristopherJ,

I send you an email

Thank you

[RaminRostami]

hi,,so sorry from 2 mounth..me and my other friends cant connect to zenfire in demo mode
why??
CQG demo data is very bad... I cant try and practice in zenfire data,,it is clear

my problem is exactly cristofers problem

help and solve this problem,,,this comes from zenfire

[NinjaTrader_ChristopherJ]

Please tell me what happens when you attempt to connect. Do you receive any error messages? If so please forward me a screen shot of the error message.

[RaminRostami]

my problem is look like cipri24 problem

[NinjaTrader_ChristopherJ]

The Demo connection may have expired. Please forward your Zen-Fire connection information to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line so I may attempt to test your connection on my end.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your Zen-Fire username and password

[waverider]

I'm repeatedly having this problem ! Please help !

I have used live zen fire logins with broker's before, without too many issues.

Now however, I am trialling a demo zenfire login and even though I just downloaded a 30 day trial a few minutes ago, I continue to get this error:

Login failed: Please check your account details or internet connection !!

Obviously both are fine, no firewall issues, etc ... Has worked before.

Is it because Ninja somehow stores a history that I have used a zenfire demo (from another broker) before? and thus just thinks my "30 days" are up ? Can I delete such file ? I HATE having to delete all of Ninja and re-install, especially since there is still no way to save ALL that I need (ATM strategies etc) without doing a 'backup', which will likely save the bad account connection data ???

Any advise ??


Cheers,

wave

[NinjaTrader_ChristopherJ]

Please forward your Zen-Fire connection information to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line so I may attempt to test your connection on my end.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your Zen-Fire username and password

[fxmas]

Dear Sir,

My problem is the same as cipri24 ,"logon failed. Please check your internet connections...".

Pls help me for this thanks,I sent you email.

Kindest regards,
fxmas.

[NinjaTrader_ChristopherJ]

Originally Posted by fxmas

Dear Sir,

My problem is the same as cipri24 ,"logon failed. Please check your internet connections...".

Pls help me for this thanks,I sent you email.

Kindest regards,
fxmas.

Are you attempting to connect to Demo account or Live account?

If this is a Demo please forward your Zen-Fire connection information to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line so I may attempt to test your connection on my end.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your Zen-Fire username and password