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#1 |
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Join Date: Nov 2004
Location: , ,
Posts: 3
Thanks: 0
Thanked 0 times in 0 posts
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i just downloaded the new TWS update Build 851.7 and lost my NTDOM feed. NT says i am connected to IB. I had not previously updated to NT 4.0.42, so i did so and it did not resolve the issue. I have the latest Java update (i believe).
socket port on both programs is 7496. TWS config/API appears correct. It's not a "Show Depth" issue - i get no data at all. any hints on what i overlooked would be appreciated |
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi B98,
Have you checked your log file? Can you otherwise send an email to support@ninjatrader.com with your phone number included so I can give you a call in the morning. Vincent
Vincent
NinjaTrader Customer Service |
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#3 |
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Join Date: Nov 2004
Location: , ,
Posts: 3
Thanks: 0
Thanked 0 times in 0 posts
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i should add two other comments. Prices do not show up in the center column of the DOM. Also, I clicked on the 'Center' button and i get six zeros on the buy side, one zero on the sell side, but the zeros do not move when "centering" with the middle scroll wheel
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#4 |
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Join Date: Nov 2004
Location: , ,
Posts: 3
Thanks: 0
Thanked 0 times in 0 posts
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Vincent, phone number sent via email as requested. Call any time.
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