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Connecting Support for establishing connections to your broker or market data service provider.

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Old 09-19-2005, 08:23 AM   #1
b98
 
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i just downloaded the new TWS update Build 851.7 and lost my NTDOM feed. NT says i am connected to IB. I had not previously updated to NT 4.0.42, so i did so and it did not resolve the issue. I have the latest Java update (i believe).

socket port on both programs is 7496. TWS config/API appears correct. It's not a "Show Depth" issue - i get no data at all.

any hints on what i overlooked would be appreciated
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Old 09-19-2005, 08:27 AM   #2
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Hi B98,

Have you checked your log file? Can you otherwise send an email to support@ninjatrader.com with your phone number included so I can give you a call in the morning.

Vincent
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Old 09-19-2005, 08:29 AM   #3
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i should add two other comments. Prices do not show up in the center column of the DOM. Also, I clicked on the 'Center' button and i get six zeros on the buy side, one zero on the sell side, but the zeros do not move when "centering" with the middle scroll wheel
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Old 09-19-2005, 08:35 AM   #4
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Vincent, phone number sent via email as requested. Call any time.
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