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| Installation and Licensing Support for installation and licensing of NinjaTrader. |
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#1 |
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Junior Member
Join Date: Dec 2008
Posts: 12
Thanks: 0
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Hi,
1) Do I have to uninstall the NT7 R1 before installing the NT7 R2? 2) I have some commercial system installed using the 3rd party licensing feature. Would it continue working automatically? |
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
There is no need to uninstall. You can install on top. Close the software and then enter your license on the following page to get to the actual download page: http://www.ninjatrader.com/download-registration.php In addition, see here for the release notes: http://www.ninjatrader.com/support/h...ease_notes.htm Just as an FYI, NT7 R2 is the same version as V7.0.1000.2
Vincent
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Jan 2011
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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I'm having the same issue as kassandra seems to be talking about when trying to install 7.0.1000.2. After entering my license key, I click on the link to start the install of .2, the browsers asks if I want to run setup, I say yes, then the installation package is downloaded (48MB or so) using a dialog with a progress bar, then a dialog pops up to start the actual install, but then I get this dialog which says: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel." Seems that shouldn't be necessary for an upgrade. I don't want to lose or have to migrate all my settings. I'm running Windows 7 and Ninja was not running when I tried to install. I've rebooted and still the same thing.
Any ideas? |
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#4 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
What you can do is uninstall NinjaTrader 7 from the windows control panel under Programs and Features and then try the upgrade again. You won't lose any settings or strategies since they are saved in a folder that won't be uninstalled. Let me know if this works for you.
Vincent
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Jan 2011
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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Uninstalling and then installing worked. But it shouldn't be necessary. I speak from the experience of being a software developer for 25 years. You may want to pass a word to the devs and let them know about this.
Thanks for your quick reply, Stephen |
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