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Installation and Licensing Support for installation and licensing of NinjaTrader.

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Old 02-03-2011, 09:44 PM   #1
kassandra
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Default Upgrade from NT7 R1 to NT7 R2

Hi,

1) Do I have to uninstall the NT7 R1 before installing the NT7 R2?
2) I have some commercial system installed using the 3rd party licensing feature. Would it continue working automatically?
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Old 02-04-2011, 03:04 AM   #2
NinjaTrader_Vincent
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Hi,

There is no need to uninstall. You can install on top.

Close the software and then enter your license on the following page to get to the actual download page:
http://www.ninjatrader.com/download-registration.php

In addition, see here for the release notes:
http://www.ninjatrader.com/support/h...ease_notes.htm

Just as an FYI, NT7 R2 is the same version as V7.0.1000.2
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Old 02-04-2011, 10:03 AM   #3
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I'm having the same issue as kassandra seems to be talking about when trying to install 7.0.1000.2. After entering my license key, I click on the link to start the install of .2, the browsers asks if I want to run setup, I say yes, then the installation package is downloaded (48MB or so) using a dialog with a progress bar, then a dialog pops up to start the actual install, but then I get this dialog which says: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel." Seems that shouldn't be necessary for an upgrade. I don't want to lose or have to migrate all my settings. I'm running Windows 7 and Ninja was not running when I tried to install. I've rebooted and still the same thing.
Any ideas?
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Old 02-04-2011, 10:37 AM   #4
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Hi,

What you can do is uninstall NinjaTrader 7 from the windows control panel under Programs and Features and then try the upgrade again. You won't lose any settings or strategies since they are saved in a folder that won't be uninstalled.

Let me know if this works for you.
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Old 02-04-2011, 10:58 AM   #5
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Uninstalling and then installing worked. But it shouldn't be necessary. I speak from the experience of being a software developer for 25 years. You may want to pass a word to the devs and let them know about this.

Thanks for your quick reply,

Stephen
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