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Thread Tools | Display Modes |
10-23-2007, 12:54 PM
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#1 |
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Senior Member
Join Date: Mar 2007
Location: , Florida, USA
Posts: 663
Thanks: 36
Thanked 7 times in 6 posts
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Error on loading chart data. Connection to data server is not available right now.
Hi,
I keep getting these errors on creating a new chart. They say my connection is not available, but it clearly is as I have "Connected - Zen-Fire" in the lower left corner of the Control Center. It doesn't seem to hurt anything, as the chart loads the historical data and then continues to update as new data is received. Do I need to do anything about this? KBJ |
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10-23-2007, 12:57 PM
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#2 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Try restarting NT. The historical server is a separate connection. We will check on our end to make sure its still runnning.
Ray
NinjaTrader Customer Service |
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10-23-2007, 08:36 PM
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#3 |
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Senior Member
Join Date: Mar 2007
Location: , Florida, USA
Posts: 663
Thanks: 36
Thanked 7 times in 6 posts
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I just re-ran the NinjaTrader setup and selected "repair" and restarted NinjaTrader but this still seems to be a problem. No noticeable change.
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10-23-2007, 09:48 PM
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#4 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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The problem is that you are not getting connected to the historical data server. The server is up and running and there are no other reports like yours.
- Please ensure that you have no firewalls blocking NT - Did you possibly change any historical data server IP address settings under Tools > Options ?
Ray
NinjaTrader Customer Service |
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