frozen chart

[sunnyrain]

Hello,

My charts just freeze this morning. I connect to IB and I can see data updating in market anaylyzer, SuperDOM and TS window but my charts don't move. It stops at yesterday's close price. Please take a look at the problem. Thank you.

SR

Hello Sunnyrain,

I was wondering if you are using the Market Replay function.

If so, you should always use a brand new chart for market replay if possible. From the Contol Center window select "File-->New-->Chart..." and select the instrument and interval for your chart. Close this chart after finished with market replay.


If you decide to use the same chart windows that you use for live trading, you must reset the chart "Last date" property to today's date by clicking on your right mouse button in the chart and selecting the menu "Format Data Series..." after you have reconnected to your live account. If you do not do this, your chart will not update with current market data.

[sunnyrain]

Hi Chris,

Thank you. But I didn't use market replay. However, I deleted all of my charts and re-open them and seems fix the problem. Thanks,

SR