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#1 |
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Join Date: Aug 2007
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I'm running NT 7.0.1000.1 and I am encountering a problem with scaling the chart vertically by dragging the y-axis margin up and down using the left mouse button. The chart gets stretched out so far apart automatically that I cannot shrink it back to an acceptable spacing to view the chart. To reproduce the problem, follow these steps:
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
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antonio,
Thanks for your post. Please post an image of your chart as I'm not sure that I follow.
Kyle
NinjaTrader Customer Service |
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#3 |
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Hi Kyle,
Notice how stretched out the y-axis is in the attached chart. Whenever I click on the y-axis margin to shrink it, it returns to the way it's displayed in the chart. Try and follow the steps I provided in my first post to reproduce the problem. Just make sure that the bars are made transparent in the Data Series window. Hope this clarifies the issue. Thanks. ES-Stretch.png |
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
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antonio,
Please click the 'F' button in the upper right side of the chart to return the chart to automatic scaling. What's occurred here is that a very small fixed range has been defined, resulting in a somewhat skewed display.
Kyle
NinjaTrader Customer Service |
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#5 |
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Kyle,
Changing it back to automatic scaling doesn't fix the problem. Even if it did, I need to use fixed scaling so that I can fit my indicator in the viewable chart area. NT 6.5 is working fine. Why does this problem only occur when the price bars are transparent? Thanks. |
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#6 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
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antonio,
In that case, I don't understand what issue you're trying to show me. I had thought that your issue was that the axis plotted the price values too far away for your liking. If this is incorrect, please clarify what the issue is. If video or image examples would help you to explain, please provide them.
Kyle
NinjaTrader Customer Service |
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#7 |
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Wow Kyle, you're not making this easy for me.
![]() Did you try to reproduce the problem as described in my first post? The problem should be pretty evident once you do. If not, I'll try to put together more detailed instructions. Thanks. |
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#8 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
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antonio,
I have followed your steps, but aside from what we've discussed so far, I didn't notice anything out of place. So that I don't need to guess at the issue, please provide as detailed an explanation of the issue as is possible.
Kyle
NinjaTrader Customer Service |
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#9 |
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To reproduce the problem:
Hope this helps. |
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#10 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
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Hi antonio,
Thanks for this - I think I've got a better idea of what you're seeing. Is there an indicator applied to this chart?
Kyle
NinjaTrader Customer Service |
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#11 |
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No indicator was applied to the chart.
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#12 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
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antonio,
If there's no data series on the chart to plot, then this would be the expected result with the scale. What happens with your indicator applied?
Kyle
NinjaTrader Customer Service |
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#13 |
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The same thing occurs even if I apply my indicator. This was working in NT 6.5. There should be a lot of indicators out there that want to make price bars invisible, such as Market Delta and Market Profile. I think this is breakage in NT 7.0.
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#14 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
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antonio,
Please apply a standard indicator like SMA to the chart. 1.) Does this indicator plot? 2.) Does the scale of the chart modify itself as SMA is applied?
Kyle
NinjaTrader Customer Service |
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#15 |
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Yes, it does, but I think that SMA works differently than an indicator that only uses DrawLine() and DrawText().
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