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Old 11-29-2010, 02:13 PM   #1
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Default DTN IQ, IB and NT - incorrect data

Hi,

I had NT 7 rc1 crash twice today. The first time I was not in front of the comp when it happened. The second time it happened after my internet connection went down.

I had to re-start NT to get things going again.

Both times this happened I had incorrect price data come in. NT was not showing the correct price as compared to my IB feed. I called IQ and everything was fine on their end.

I restarted my computer the first time to correct the problem. I logged off the second time to correct the problem.

See the attached. I included a second EOD graph for reference - it appears that the data was significantly delayed. Thinking back over that time - I remember thinking that the market was unusually slow for EOD.
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File Type: jpg NFLX (45 Range) 11_29_2010.jpg (136.0 KB, 3 views)
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Old 11-29-2010, 02:22 PM   #2
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Day Trading Fool,

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the Documents > NinjaTrader 6.5 > Trace folder.
Today's trace file will be named 'trace.20101129.txt'.
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Old 11-30-2010, 02:02 PM   #3
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Happened again today at about 10 minutes before close.

See attached for the error window. Looks like NT froze when the connection became available again.

After I closed NT and restarted, the data feed was fine.

Just an update: I only had one one linked MA window up today, where as yesterday I had two.
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Old 11-30-2010, 02:03 PM   #4
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Day Trading Fool,

Please follow up with me via email.
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