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#1 |
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Senior Member
Join Date: Apr 2005
Location: , ,
Posts: 113
Thanks: 0
Thanked 0 times in 0 posts
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For some reason there a some "hanging" lots in the super dom even though there are no open positions. How do I clear them ??
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
You have to delete the following file and then restart NinjaTrader: C:\Program Files\NinjaTrader 4\Data\accountData.xml Regards, Vincent Bolte Customer Service NinjaTrader, LLC
Vincent
NinjaTrader Customer Service |
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#3 |
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Senior Member
Join Date: Apr 2005
Location: , ,
Posts: 113
Thanks: 0
Thanked 0 times in 0 posts
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Thanks Vincent
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#4 |
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Senior Member
Join Date: Apr 2005
Location: , ,
Posts: 113
Thanks: 0
Thanked 0 times in 0 posts
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How do you clear similar situation in version 5 ??
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#5 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Tools-->Options, Simulator, Reset...
Ray
NinjaTrader Customer Service |
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#6 |
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Member
Join Date: Oct 2005
Location: , ,
Posts: 38
Thanks: 0
Thanked 1 time in 1 post
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I have a "hanging" lot in my real account. How do I clear this w/o deleting my entire trade history from Ninja?
What happened was my clearing firm's server crashed and I had to call in an order to get flat. Ninja still things i'm short. Thanks. |
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#7 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Restart NT
Ray
NinjaTrader Customer Service |
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#8 |
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Member
Join Date: Oct 2005
Location: , ,
Posts: 38
Thanks: 0
Thanked 1 time in 1 post
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I did restart NT. It still shows the hanging lot. Any thoughts??
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#9 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Then your broker is reporting this information to NT. Restart in the morning, should be cleared up, if not, call broker and ensure you are flat and then report back.
Ray
NinjaTrader Customer Service |
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