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Old 11-17-2010, 06:23 PM   #1
NJA_MC
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Thumbs down Windows 7 Stability with RC1

Hi,

I have started to work with Ninja Trader for evaluation. I don't seem to have much trouble with the RC1 version on my XP laptop. Seems to run (although I haven't tried it live during streaming data) and respond consistently.

I then move my Ninja Script to a Windows 7 Ultimate system to run during the day (faster box). I cannot run the 64 bit NT7 since i have TD Ameritrade and that connection doesn't support the 64 bit, so I am on the 32 bit load.

During the day, while running a simulation for 5 to 15 instruments, NT7 simply freezes and doesn't respond. I have to kill the task and restart the application. It will run for a period of time and then possibly freeze again. Rarely, I get a Windows message stating NT7 has stopped responding. I sometimes see this after killing the application (almost like it was hiding behind the NT7 Windows).

Is this a known issue, I remember seeing something about SP1 not being supported but couldn't find anything about Win7 Ultimate.

Thanks
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Old 11-17-2010, 11:30 PM   #2
NinjaTrader_Chip
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Hello NJA_MC

Welcome to the NinjaTrader Support Forums

Please send your Log & Trace files for NinjaTrader for this trade date that this took place. We will need to look for what may have taken place that could have lead to this issue.

You can send them through the NinjaTrader platform by going to Help > Mail to Support…

Thank you,
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Old 11-18-2010, 05:36 AM   #3
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Should be on its way, let me know if you don't see it and I will try to restart and send again as NT7 is "intermittantly not responding" after sending the message to support.
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