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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Member
Join Date: Feb 2008
Location: UK
Posts: 38
Thanks: 0
Thanked 0 times in 0 posts
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Hi, I am finding that the market replay starts fast, but grinds to a halt uing both 6.5 & 7, is there any known reason that this would happen?
Thanks, Malcolm |
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2009
Location: Denver, CO, USA
Posts: 6,498
Thanks: 109
Thanked 291 times in 280 posts
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Hello,
Thank you for your forum post. When this occurs how slow does it get, is it still running faster then realtime or slower then even realtime would most likely be? Also are you running any strategies or submitting a lot of orders? I look forward to assisting you further.
Brett
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: Feb 2008
Location: UK
Posts: 38
Thanks: 0
Thanked 0 times in 0 posts
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Hi Brett, thank you for your reply. It is slower than real time and I am running a strategy, but it only trades a few times each day.
Malcolm |
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2009
Location: Denver, CO, USA
Posts: 6,498
Thanks: 109
Thanked 291 times in 280 posts
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Hello,
Can you please send me your log and trace files to support, please put attn: Brett in the subject and reference this forum post. Also, To send them please send them from the application by going to Control Center->Help->Mail To Support. Send this out of NinjaTrader 7 please. Also let me know the last time it got this slow so I can look in the trace files at this time. I look forward to assisting you further.
Brett
NinjaTrader Customer Service |
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