Beta 23 & PFGAPI Connect Problems

[nanook77]

Have downloaded and installed Beta 23, and PFGAPI 1.0.445. Both Beta 22 and PFGAPI 1.0.443 were uninstalled prior to new installs.

This process was implemented in both at Win7 and a Win XP SP3 platform.

Both OS's now throw the error

"Login failed. Unable to connect to PFGAPI.exe. Did you install PFG client yet?
Retreiving the COM class factory cojponent with CLSID {0A5C4E-E9B9-43AE-AEA0-F43F087D07CA} failed due to the following error: 80"

or

"Unable to cast COM object 'PFGTRADEAPI.PFGAPIClass' to interface type 'PFGTRADEAPI._PFGAPI'. This operation failed because the"

UPDATE - uninstalled new PFGAPI .445 and reinstalled .443. NT7B23 will not connect using the previous API - or so it appears. fwiw

Hove done a reboot of both operating systems. NT7 B23 connect just fine to other data providers.

Any thoughts or solutions would be appreciated.





- a solution. Though not what I expected, it has worked 100% of the time thus far. lol

1. disconnect from the PFG server in NT 6.5/7
2. In windows XP SP3: - select "control panel" and go to "add or remove programs" select
3. select the "PFGAPI" program and select "change"
4. in the Program Maintenance - InstallShield Wizard window, go next and thten select repair.
5. step thru the repair process and finish
6. Reconnect the NT 6.5/7 platform to the PFG connection
7. Enjoy!

This process also has been tested and works well for Win 7, and Mac's running Parallels 4.0 or later. It may be helpful to add this procedure the the Mac/Parallels morning startup process as the Parallels inteface seems to have more problems with Historic Data Server than Win XP/7 - fwiw

[NinjaTrader_Chip]

Hello nanook77

Thank you for your post.

For this order execution issue, please send us your Log & Trace files for this date.

They can be found in your (My) Documents folder at the file path:
1. NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
2. NinjaTrader 7 > Log > log.YYYYMMDD.txt

Simply attach these text (.txt) files to your email.

Please include a reference to this thread & make it to my attention. You can email it to support AT ninjatrader DOT com.

Thank you,

[Midas]

I am having the same problem the new PFG version 1.0.445 API client and it doesn't work to connect to PFG.
I uninstall and reinstalled new download of the API and rebooted the computer a number of times and I am still getting the Unable to connect message.

this is the message http://screencast.com/t/AH8PplmT

[NinjaTrader_Chip]

Hello Midas,

Please do the following:
1. From the NinjaTrader Control Center go to Help > Email to Support
2. Make sure to check the box by “Log & Trace file”
3. Click “Send”

Once we receive the files we can take a look at the messaging taking place in the background.

Thank you,

[Collider]

Hello, there are updates to this problem?
It concerns me and I find no way to download the beta 22.

Best regards

[NinjaTrader_Kyle]

Collider,

Please contact Support [AT] NinjaTrader [DOT] com as per the instructions in posts 2 and 4.

[Midas]

Collider
I had to uninsall NT7 and reinstall it and everything is fine now.
midas

[Collider]

Thank you Midas, sometimes you do not see the forest for the trees.
Once uninstalled and then reinstalled enough.
I think it is because that the PFGAPI 1.0.445 to be installed first place. Only then did the beta install v23.
Maybe someone can confirm this.

Now works very well.