Attention!

markuse · 10-06-2010, 05:07 AM

Hello,

the time stamps in Times & Sales are lacking almost 1.5 minutes with NT-Beta22 on one computer. On another computer (NT7 beta22, too) the time stamps are 10 sec to early. Both computers have their clock updated and use the same internet connection. Any idea what is going on and how to correct it?

Cheers,
Markus

NinjaTrader_Bertrand · 10-06-2010, 05:58 AM

Markus, which broker / datafeed are you using as you test this?

markuse · 10-06-2010, 06:07 AM

Trading Technologies

markuse · 10-06-2010, 06:42 AM

The broker is Velocity Futures.

NinjaTrader_Bertrand · 10-06-2010, 06:43 AM

Thanks, I could unfortuntately not reproduce on my end here with my TT account, the timestamps are accurate in the scope of the local synched PC clock as expected.

What .NET framework are you running and which OS do you use here?

markuse · 10-06-2010, 06:51 AM

XP Professional with .NET 3.5

NinjaTrader_Bertrand · 10-06-2010, 06:59 AM

I would then try a freshly installed .NET including all updates, patches or service packs for it, if you like to get the instructions how to do this, please email us at support at ninjatrader dot com.

Next thing would be using a dedicated sync software for the PC clock and then rechecking, I sync at 15 min intervals throughout the trading day and have not seen such issues on my end.

markuse · 10-06-2010, 07:17 AM

I have just installed the newest version .NT 4 and now the the time stamps are 10 seconds faster than the clock.

NinjaTrader_Bertrand · 10-06-2010, 07:37 AM

Markus, did you uninstall all .NET frameworks downto and including the 2.0 before installing the 4.0?

markuse · 10-06-2010, 11:09 AM

No, I didn't. tomorrow I will uninstall all former .NET versions and then install the newest one again.

NinjaTrader_Bertrand · 10-06-2010, 11:36 AM

Ok, thanks for following up, please let me know how it works out tomorrow then.

Thanks

markuse · 10-07-2010, 03:42 AM

Bertrand, after uninstalling all existing .NET versions and installing the newest one the time stamps of T&S within NT7-Beta22 are 10 sec earlier then my PC clock. Strange...

NinjaTrader_Bertrand · 10-07-2010, 05:49 AM

Markus, thanks - would it be an option for me testing with your TT connection here on my end to check into? You can contact me directly at support at ninjatrader dot com.

markuse · 10-07-2010, 07:46 AM

No, thanks, I don't think so.

10-06-2010, 05:07 AM	#1
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	time stamp in T&S Hello, the time stamps in Times & Sales are lacking almost 1.5 minutes with NT-Beta22 on one computer. On another computer (NT7 beta22, too) the time stamps are 10 sec to early. Both computers have their clock updated and use the same internet connection. Any idea what is going on and how to correct it? Cheers, Markus
	Facebook Twitter YouTube

10-06-2010, 05:58 AM	#2
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	Markus, which broker / datafeed are you using as you test this? Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-06-2010, 06:07 AM	#3
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	Trading Technologies
	Facebook Twitter YouTube

10-06-2010, 06:42 AM	#4
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	The broker is Velocity Futures.
	Facebook Twitter YouTube

10-06-2010, 06:43 AM	#5
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	Thanks, I could unfortuntately not reproduce on my end here with my TT account, the timestamps are accurate in the scope of the local synched PC clock as expected. What .NET framework are you running and which OS do you use here? Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-06-2010, 06:51 AM	#6
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	XP Professional with .NET 3.5
	Facebook Twitter YouTube

10-06-2010, 06:59 AM	#7
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	I would then try a freshly installed .NET including all updates, patches or service packs for it, if you like to get the instructions how to do this, please email us at support at ninjatrader dot com. Next thing would be using a dedicated sync software for the PC clock and then rechecking, I sync at 15 min intervals throughout the trading day and have not seen such issues on my end. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-06-2010, 07:17 AM	#8
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	I have just installed the newest version .NT 4 and now the the time stamps are 10 seconds faster than the clock.
	Facebook Twitter YouTube

10-06-2010, 07:37 AM	#9
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	Markus, did you uninstall all .NET frameworks downto and including the 2.0 before installing the 4.0? Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-06-2010, 11:09 AM	#10
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	No, I didn't. tomorrow I will uninstall all former .NET versions and then install the newest one again.
	Facebook Twitter YouTube

10-06-2010, 11:36 AM	#11
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	Ok, thanks for following up, please let me know how it works out tomorrow then. Thanks Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-07-2010, 03:42 AM	#12
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	Bertrand, after uninstalling all existing .NET versions and installing the newest one the time stamps of T&S within NT7-Beta22 are 10 sec earlier then my PC clock. Strange...
	Facebook Twitter YouTube

10-07-2010, 05:49 AM	#13
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,384 Thanks: 252 Thanked 967 times in 950 posts	Markus, thanks - would it be an option for me testing with your TT connection here on my end to check into? You can contact me directly at support at ninjatrader dot com. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

10-07-2010, 07:46 AM	#14
markuse Member Join Date: Mar 2010 Posts: 71 Thanks: 0 Thanked 0 times in 0 posts	No, thanks, I don't think so.
	Facebook Twitter YouTube

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Time Stamp on MarketData	murfinp	Suggestions And Feedback	7	11-24-2010 04:25 PM
Bars with same time stamp	tquinn	Version 7 Beta General Questions & Bug Reports	3	11-17-2009 07:44 AM
T&S time-stamp granularity	Naked Shorts	Suggestions And Feedback	3	11-09-2009 08:16 AM
Alert Time stamp	marketstudent	Strategy Analyzer	3	07-21-2009 08:38 AM
no way to remove time stamp right?	trader_rick1234	Charting	1	04-26-2009 06:10 PM