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09-13-2007, 05:59 PM
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#1 |
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Member
Join Date: Aug 2007
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Missing Historical Data Starting at 13:00
Hi,
I'm using NT version 6.0.1000.4 and IB TWS 874.4 I have tried everything I know but my historical data is missing from 13:00 onward. The problem begins on 9/4/07. Everthing until then is fine. I have gone into control center > tools > historical data and it shows it having loaded/reloaded and when I open a new chart/s this is what I'm getting. My second post is a five minute daily chart with multiple days showing. This will happen with any underlying entered. What do I need to do to resolve this? Thanks. 
Last edited by crazyhorse2393; 09-13-2007 at 06:17 PM.
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09-13-2007, 06:02 PM
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#2 |
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09-14-2007, 07:50 AM
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#3 |
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NinjaTrader Customer Service
Join Date: Sep 2006
Location: Denver, CO, USA
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Thanks for posting.
What time zone are you in? Pacific US by the looks of it? I am in Denver (Mountain Time) and the data loads as expected and looks exactly like yours. After 2 PM (1 PM your time) the bars are extremely thin since US equities market is closed after that time.
Ryan
NinjaTrader Customer Service |
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09-14-2007, 11:10 AM
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#4 |
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I'm Eastern Time Zone.
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09-14-2007, 11:41 AM
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#5 |
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NinjaTrader Customer Service
Join Date: Sep 2006
Location: Denver, CO, USA
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Hi:
Please try this, go to chart properties and set your session begins times and ends times to 9:30am and 4:00pm respectively. Open a show databox window and take a screen shot of your chart for today for this instrument. Does the data appear similar to my chart?
Ryan
NinjaTrader Customer Service |
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09-14-2007, 06:38 PM
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#6 |
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Hi Ryan,
Thanks for your help. Somehow the time clock on my computer got backed up 3 hours. After some finigling everything is back where it is supposed to be. Thanks for your help and I'm sorry I didn't catch the cause earlier. Best Wishes |
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09-14-2007, 10:24 PM
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#7 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
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Thank you for letting us know and we are glad that you were able to isolate the cause and resolve it.
Ray
NinjaTrader Customer Service |
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