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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Senior Member
Join Date: Jul 2007
Posts: 225
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Hi
Had major problems this evening with NT coming to a standstill on repeat occasions - even without real-time data feed. Basically doing some back testing analysis. In the end it was not even getting through the start up. I removed NT (using add/delete programs) & installed new version from the NT website. Unfortunately, despite a more rapid entry into the NT platform, the performance rapidly deteriorated to a standstill. Any ideas ??? thx David |
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#2 |
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Senior Member
Join Date: Jul 2007
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.....and now NT struggles to open again (approx. 10 min) & when open, struggles to do anything.
Is this an issue with a corrupt database again? if so, the only issue I have with starting a new database is that I lose the oldest historical data from the continuous contracts - would there be any way to recover this ? thx David |
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#3 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
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Hi David,
Thank you for your posts. Can you please send me a note at ninjatrader dot com referring to this post and I will send you specific instructions on what to do. Vince
Vincent
NinjaTrader Customer Service |
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#4 |
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Senior Member
Join Date: Jul 2007
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Hi.
I did exactly as per the e-mail instructions. Reloaded back-up data (strategies, database, etc). Everything works OK until I start backtesting/optimising & then the whole computer performance deteriorates significantly. Upon rebooting the laptop, again NT opens very very slowly. Any further help ??? thx David |
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#5 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
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Are you running the latest NT 6.0.1000.5? If not, please update to this version. We did resolve a memory leak in the Strategy Analyzer. This may help although if you are running complex tests, computer RAM resources will be a limiting factor. See if this makes a difference.
Ray
NinjaTrader Customer Service
Last edited by NinjaTrader_Vincent; 09-07-2007 at 02:23 PM.
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#6 |
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Senior Member
Join Date: Jul 2007
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Yes - I have downloaded the latest version. After the go-slow/stop on the backtesting, the computer basically dies with NT open. The strategy is not complex & i have had no issues previously with this issue with the same strategy-type. It just suddenly deteriorated to this inadequate performance last night for no apparent reason.
thx DG |
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#7 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
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How big is your database?
Ray
NinjaTrader Customer Service |
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#8 |
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Senior Member
Join Date: Jul 2007
Posts: 225
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20 Meg........
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#9 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
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I would like to know several things -
- When running backtests, are their any other applications running? - What are your PC specs, RAM and CPU? - How long will a backtest take if you just leave it? - When running a backtest, please open task manager so you can see memory usage, are you hitting the wall on RAM?
Ray
NinjaTrader Customer Service |
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#10 |
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Senior Member
Join Date: Jul 2007
Posts: 225
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Ray - quite enlightening
1/ I do not typically have any other applications running when in NT. 2/ RAM = 500 Mg (inadequate); CPU = Celeron M380 (1.60GHz 400MHz FSB) - not even up to P4 level! 3/ Historically they have always completed within 2 min worst case for what I do - now it can take anything up to 20 min or the system can just freeze. 4/ Yes I do hit the wall on the RAM. During an optimisation, <5000k available (!). Approx. 10,000k when not optimising & NT sits idle. Approx 250,000k when exit NT & no application running vs. capacity of 500,000k. Looks like my computer is inadequate to support NT. Have just ordered 1 Gg RAM upgrade which will hopefully help. What is surprising is that NT had been working OK until Thursday evening. I think I will purchase a new computer that is 'NT compliant' - any other hints on minimum product specs that I should target. thx David |
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#11 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
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The bigger the better! As much RAM as you can afford and as fast as you can afford. We run 2 GB machines internally but I can see how you will need more in the next few years.
A Celeron for sure is inadequate.
Ray
NinjaTrader Customer Service |
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#12 |
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Senior Member
Join Date: Jul 2007
Posts: 225
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thx Ray for your assistance here. DG
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