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07-30-2010, 07:08 AM
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#1 |
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Senior Member
Join Date: Nov 2004
Location: Northern California
Posts: 978
Thanks: 14
Thanked 36 times in 30 posts
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Restore backup question...
Restoring several recent backups...data on charts is restored correctly back to the point of backup OK...however, all chart draw tools that were on several charts are not restored...all draw tools on charts in workspace at point of backup are not showing....
Any suggestions on this...?? Thanks... 
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07-30-2010, 07:15 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hi Alfred,
Can you clarify for me what items were included in your backups?
Kyle
NinjaTrader Customer Service |
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07-30-2010, 07:55 AM
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#3 |
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Senior Member
Join Date: Nov 2004
Location: Northern California
Posts: 978
Thanks: 14
Thanked 36 times in 30 posts
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Included everything except market replay data...
Thanks... |
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07-30-2010, 08:03 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hi Alfred,
Thanks for the clarification. Please send me a copy of one of the backup files in an email to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line. In the message, please include a link to this forum thread.
Kyle
NinjaTrader Customer Service |
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07-30-2010, 10:22 AM
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#5 |
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Senior Member
Join Date: Nov 2004
Location: Northern California
Posts: 978
Thanks: 14
Thanked 36 times in 30 posts
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Kyle...
On another machine with B19...chart graphics restore as expected upon a backup restore. There must be something haywire with the B19 install on my main NT computer...will do a clean install there this weekend & see what happens. Thanks.... |
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07-30-2010, 10:24 AM
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#6 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hi Alfred,
That sounds like a plan - please keep me posted.
Kyle
NinjaTrader Customer Service |
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08-01-2010, 08:31 PM
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#7 | |
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Senior Member
Join Date: Nov 2004
Location: Northern California
Posts: 978
Thanks: 14
Thanked 36 times in 30 posts
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Quote:
Thanks for your time on this...
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08-01-2010, 11:09 PM
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#8 |
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NinjaTrader Product Manager
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
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Great. Glad it is working out now.
Josh
NinjaTrader Customer Service |
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