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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Join Date: Mar 2005
Location: , ,
Posts: 21
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Hello,
I had a position strategy running with a short on SMH in the SIM account. It was closed out early for some reason I can not figure out. The targets and stops were no where near the current price when it was closed out. This has happened before so now I need to figure out what is going on. I kooked at the log and I can't make any sense out of it. What do you suggest I do to correct this problem. Thanks. Bob |
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Vincent
NinjaTrader Customer Service |
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#3 |
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Join Date: Mar 2005
Location: , ,
Posts: 21
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Vincent,
How do I capture the logand attach it to the e-mail. Thanks. Bob |
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#4 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
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Hi Bob,
Send me an email with your phone number and I will walk you thru. Vincent
Vincent
NinjaTrader Customer Service |
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#5 |
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Join Date: Mar 2005
Location: , ,
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OK, will do.
Bob |
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