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Thread Tools | Display Modes |
06-01-2010, 12:22 PM
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#1 |
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Member
Join Date: Apr 2008
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Average price on DOM
Why is it that when I'm connected to my live interactive brokers account, the DOM doesn't display my average entry price? Is there a setting I'm missing? Thanks
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06-01-2010, 12:26 PM
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,187
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Hi Tight Face,
Thank you for your post. What instrument are you trading in the SuperDOM?
Ryan O
NinjaTrader Customer Service |
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06-01-2010, 12:27 PM
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#3 |
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Hi Ryan, I am mostly trading the ES, but any CME product.
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06-01-2010, 12:35 PM
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#4 |
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,187
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Tight Face,
Can you please reset the instruments. To reset your instruments please: go to the Tools menu, select the Options menu item, select the Misc tab, and then click on 'Reset Instruments'. Also, you mention your live account but is this occurring on the sim101 account, too.
Ryan O
NinjaTrader Customer Service |
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06-01-2010, 12:54 PM
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#5 |
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It only happens on live account. I'll test it out tomorrow morning.
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06-01-2010, 12:58 PM
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#6 |
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,187
Thanks: 3
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Tight Face,
Alright please let me know tomorrow if the reset of the instruments works. Another thing you will want to check is go to Help-->About in TWS and see which version of the TWS application you are using since NinjaTrader will support 900.6. You will want to make sure that is the version you are using.
Ryan O
NinjaTrader Customer Service |
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06-02-2010, 11:20 AM
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#7 |
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Only had one trade where it averages so far, and it seems to have worked correctly. Thanks
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06-02-2010, 11:26 AM
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#8 |
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,187
Thanks: 3
Thanked 14 times in 13 posts
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Tight Face,
Glad to hear, and thank you for letting us know.
Ryan O
NinjaTrader Customer Service |
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06-03-2010, 10:19 AM
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#9 |
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Join Date: Apr 2008
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It happened again this morning. The breakeven bar never lit up after the position was opened, only one contract. It seems to be inconsistent though because the break even bar did light up during an earlier trade.
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06-03-2010, 10:22 AM
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#10 |
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,187
Thanks: 3
Thanked 14 times in 13 posts
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Tight Face,
Can you please forward your log and trace files for today's date to support[at]ninjatrader[dot]com so that I can review those files. In your email please reference this forum post, and let me know if this occurs with particular instruments.
Ryan O
NinjaTrader Customer Service |
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