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05-16-2010, 06:48 PM
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#1 |
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Junior Member
Join Date: Dec 2008
Posts: 11
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Error message - 1001
When I try to repair NT 7 or remove it to reload it, I'm getting the following error message:
Error 1001.InstallUtilLib.dll Unknown error How do I fix this? I had NT 7 running last week and it does not run now. Tom |
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05-16-2010, 06:52 PM
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#2 |
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NinjaTrader Product Manager
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
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Tom,
Are you saying NT7 is already installed on your machine? Can you please try clearing your browser cache and redownloading NT7 and then try installing over your current installation?
Josh
NinjaTrader Customer Service |
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05-16-2010, 08:56 PM
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#3 | |
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Quote:
Josh, I tried this and it still gives me the same error. |
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05-17-2010, 08:25 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2009
Location: Denver, CO, USA
Posts: 6,498
Thanks: 109
Thanked 291 times in 280 posts
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Hello,
I would like to offer to assist with remote assistance. Can you please send a note to support at ninjatrader dot com and put ATTN: Brett in the subject line and reference this forum post. In the email please let your phone number and a good time for me to call you in EST. I look forward to assisting you further.
Brett
NinjaTrader Customer Service |
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