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| Connecting Support for establishing connections to your broker or market data service provider. |
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04-19-2010, 10:07 AM
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#1 |
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Junior Member
Join Date: Apr 2010
Posts: 7
Thanks: 0
Thanked 0 times in 0 posts
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Login failed: Unable to login (10006)
Hello! I'm trying to connect to the Zenfire via NinjaTrader 7 but always see a message "Login failed: Unable to login (10006)". My NinjaTrader 6.5 platform works correctly. How do I solve the problem?
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04-19-2010, 10:17 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,327
Thanks: 146
Thanked 252 times in 248 posts
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Hello volodja,
Thank you for your post and welcome to the NinjaTrader support forum! Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line. In the message, please include the following: 1.) A link to this forum thread. 2.) Your username and password for the Zen-Fire connection. 3.) Your most current trace file. You will find the trace file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
Kyle
NinjaTrader Customer Service |
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