Website Not Responding

Poppy · 04-12-2010, 01:35 PM

Hello all,

I'm having great difficulty to get on the ninjatrader homepage to download the application. I've been at it for a couple of weeks now, but found this forum. Hench my cry for help.

Anyway, I've tried Firefox and IE both, but the site doesn't show.

Could it be that my ip-address is being rejected or is ninjatrader discontinued altogether? How can I reach the geniuses behind the homepage so I can explain them my weird problem.

Thanks

ps. I'm using Windows 7 64bit and my location is in Europe.

NinjaTrader_Brett · 04-12-2010, 01:45 PM

Hello,

Thank you for forum post glad you found us.

We have had similar report from other users with specific ISP companies that are unable to access the NinjaTrader website. Please send an email to support at ninjatrader dot com ATTN: Brett and we can continue to assist you there.

Poppy · 04-12-2010, 01:58 PM

Okay, thanks for responding with lighting speed!

04-12-2010, 01:35 PM	#1
Poppy Junior Member Join Date: Apr 2010 Posts: 2 Thanks: 0 Thanked 0 times in 0 posts	Website Not Responding Hello all, I'm having great difficulty to get on the ninjatrader homepage to download the application. I've been at it for a couple of weeks now, but found this forum. Hench my cry for help. Anyway, I've tried Firefox and IE both, but the site doesn't show. Could it be that my ip-address is being rejected or is ninjatrader discontinued altogether? How can I reach the geniuses behind the homepage so I can explain them my weird problem. Thanks ps. I'm using Windows 7 64bit and my location is in Europe.
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04-12-2010, 01:45 PM	#2
NinjaTrader_Brett NinjaTrader Customer Service Join Date: Dec 2009 Location: Denver, CO, USA Posts: 6,499 Thanks: 109 Thanked 291 times in 280 posts	Hello, Thank you for forum post glad you found us. We have had similar report from other users with specific ISP companies that are unable to access the NinjaTrader website. Please send an email to support at ninjatrader dot com ATTN: Brett and we can continue to assist you there. Brett NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-12-2010, 01:58 PM	#3
Poppy Junior Member Join Date: Apr 2010 Posts: 2 Thanks: 0 Thanked 0 times in 0 posts	Okay, thanks for responding with lighting speed!
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